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For Companies At a Glance
- Tasks: Assist customers with their needs and provide exceptional service daily.
- Company: Jewson, part of Stark UK, values its people and fosters a vibrant community.
- Benefits: Enjoy flexible hours, competitive salary, bonuses, and professional development opportunities.
- Why this job: Join a supportive culture that celebrates your ideas and encourages growth.
- Qualifications: Strong customer service skills and a positive attitude are essential.
- Other info: We offer apprenticeships and mentoring to help you advance your career.
The predicted salary is between 24000 - 36000 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Provide advice on products and solutions with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire.
- Maintain excellent standards across the counter, shop floor and yard.
- Understand our approach to pricing and seek out ways to maximise margin in a credible way.
- Support business initiatives to increase sales, margin & service as required.
What We’re Looking For
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Trade Counter Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with Jewson's product range and services, especially those related to Build Aviator and Tool Hire. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships with clients in the past. Highlighting your ability to understand and meet customer needs will resonate well with the hiring team.
✨Tip Number 3
Emphasise your enthusiasm for the merchant world and your passion for delivering exceptional service. Consider sharing a personal story that illustrates your dedication to customer satisfaction and teamwork.
✨Tip Number 4
Research Jewson's company culture and values, particularly their commitment to decency and integrity. Be prepared to discuss how you embody these values in your work, as this alignment will be crucial for the role.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jewson is looking for in a Trade Counter Assistant. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the qualities Jewson values, such as customer service, enthusiasm, and teamwork. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the merchant world and your commitment to customer satisfaction. Mention how you can contribute to Jewson's goals and culture of decency and pride.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Jewson
✨Showcase Your Customer Service Skills
As a Trade Counter Assistant, customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to listen, understand needs, and provide solutions that wow customers.
✨Demonstrate Enthusiasm and Positivity
Jewson values enthusiasm and a positive attitude. During the interview, let your passion for the merchant world shine through. Share what excites you about the role and how you can contribute to a vibrant team environment.
✨Emphasise Team Spirit
Collaboration is crucial at Jewson. Be ready to discuss your experiences working in teams and how you’ve contributed to achieving common goals. Show that you believe in the power of teamwork and are eager to support your colleagues.
✨Prepare Questions About Professional Development
Jewson is committed to your growth. Prepare thoughtful questions about their training, mentoring programmes, and career advancement opportunities. This shows your interest in long-term development and aligns with their supportive culture.
