Training and IT Support

Training and IT Support

Middlesbrough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide training and IT support to users, ensuring smooth tech operations.
  • Company: Join a respected public sector company in the heart of York.
  • Benefits: Enjoy competitive salary, full-time hours, and a supportive work environment.
  • Why this job: Make a real impact by helping others while growing your IT skills.
  • Qualifications: No specific experience required; just a passion for tech and helping people.
  • Other info: This role is perfect for those looking to kickstart their career in IT.

The predicted salary is between 28800 - 43200 £ per year.

Location: York City Centre

Hours: Full-time

Salary: Competitive

Staff Power is thrilled to be recruiting on behalf of a respected, forward-thinking public sector company in York. We are looking for a personable, proactive Training and IT Support professional to join their growing IT team.

This is a fantastic opportunity for someone who loves helping others, is confident...

Training and IT Support employer: Staff Power Group Limited

Join a dynamic and supportive team at a respected public sector company in the heart of York City Centre, where your passion for helping others will be valued. With a strong focus on employee growth and development, we offer competitive salaries, a collaborative work culture, and the chance to make a meaningful impact in the community. Experience the unique advantage of working in a vibrant city known for its rich history and modern amenities.
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Contact Detail:

Staff Power Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training and IT Support

✨Tip Number 1

Familiarise yourself with the latest IT support tools and training methodologies. Being knowledgeable about current technologies will not only boost your confidence but also show us that you're proactive and ready to contribute from day one.

✨Tip Number 2

Network with professionals in the IT support field, especially those who work in the public sector. Engaging with others can provide you with valuable insights into the role and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare to demonstrate your interpersonal skills during the interview. Since the role requires a personable approach, think of examples where you've successfully helped others or resolved conflicts in a supportive manner.

✨Tip Number 4

Research our company culture and values. Understanding what we stand for will help you align your answers with our expectations and show us that you're genuinely interested in being part of our team.

We think you need these skills to ace Training and IT Support

Excellent Communication Skills
Customer Service Orientation
Technical Troubleshooting
IT Support Knowledge
Training and Development Skills
Proficiency in IT Software and Hardware
Problem-Solving Skills
Adaptability to New Technologies
Time Management
Team Collaboration
Empathy and Patience
Documentation Skills
Knowledge of Learning Management Systems
Presentation Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Training and IT Support position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personalised Cover Letter: Write a cover letter that showcases your passion for helping others and your proactive approach. Mention specific examples from your past experiences that demonstrate your ability to provide training and IT support effectively.

Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as communication, problem-solving, and technical proficiency. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in IT support.

How to prepare for a job interview at Staff Power Group Limited

✨Show Your Passion for Helping Others

As a Training and IT Support professional, it's crucial to demonstrate your enthusiasm for assisting others. Share specific examples of how you've helped colleagues or clients in the past, highlighting your proactive approach and problem-solving skills.

✨Familiarise Yourself with the Company

Research the public sector company you're interviewing with. Understand their values, mission, and any recent projects they've undertaken. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Prepare for Technical Questions

Expect to be asked about your technical skills and experience. Brush up on relevant IT support topics and be ready to discuss specific tools or software you've used. Being able to explain complex concepts in simple terms will showcase your communication skills.

✨Demonstrate Your Training Skills

Since the role involves training, be prepared to discuss your training methodologies. You might even want to prepare a brief demonstration of how you would train someone on a specific IT tool or process. This will illustrate your ability to convey information effectively.

Training and IT Support
Staff Power Group Limited
Location: Middlesbrough
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