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- Tasks: Support front desk operations and manage mail logistics in a dynamic team.
- Company: Join a friendly Facilities team at a busy Head Office in Yeovil.
- Benefits: Flexible working hours and a collaborative work environment.
- Why this job: Gain hands-on experience while delivering excellent service in a supportive team.
- Qualifications: Positive attitude, strong communication skills, and basic Microsoft Office knowledge required.
- Other info: Part-time role with potential for additional hours during holidays.
We are seeking a proactive and approachable Facilities Assistant to join our busy and dynamic Facilities team on a part-time basis. This is a varied, hands-on, and administrative role, supporting both front desk operations and mail logistics at our Head Office in Yeovil.
You will work alongside two experienced Facilities Assistants as part of a collaborative and friendly team that manages all aspects of facilities operations for our client. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment.
Working Hours: Monday to Friday, 09.00-13.00 (20 HOURS PER WEEK) (Additional hours may be required to cover holidays and sickness - can be flexible regarding start and finish times)
Key Responsibilities
- Front Desk Operations
- Greet visitors and clients in a professional, welcoming manner.
- Handle a wide range of general enquiries confidently in person, by phone, via Microsoft Teams, and email.
- Respond to facility-related requests and concerns from building occupants.
- Manage the electronic meeting room booking system accurately.
- Provide administrative support to the Facilities team.
- Always maintain confidentiality and professionalism.
- Mail Logistics
- Efficiently receive, log, and distribute all incoming deliveries to the appropriate departments.
- Collect, prepare, and process outgoing mail and parcels using the franking machine and courier services.
- Sort and manage internal and external correspondence to ensure timely and accurate distribution.
- Monitor and maintain stock levels of stationery and clerical supplies, placing orders as needed to support business operations.
About the Team
You will be joining a supportive, friendly, and fast-paced Facilities team that is central to the day-to-day operations of our client's Head Office. The team is responsible for a wide range of services including front of house, mail logistics, building maintenance, meeting room coordination, and general facilities support.
Working closely with two other Facilities Assistants and reporting to the Facilities Manager, you will be part of a team that values collaboration, reliability, and excellent service delivery. We pride ourselves on being a great team to work with!
Skills, Experience & Qualifications
- A team player with a positive, can-do attitude.
- Excellent interpersonal and communication skills, with the ability to engage confidently at all levels.
- Passionate about delivering outstanding service with a smile.
- Competent in Microsoft Office applications, particularly Outlook, Word, and Excel.
- Comfortable with physical aspects of the role, including walking, standing, and light lifting.
- Experience in a similar facilities or administrative role is desirable but not essential.
Facilities Assistant employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Facilities Assistant. Understanding the nuances of front desk operations and mail logistics will help you demonstrate your knowledge during any informal chats or interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the team culture and expectations, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Showcase your interpersonal skills by engaging with the company’s social media platforms. Commenting on posts or sharing relevant content can help you get noticed and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your approach to teamwork and service delivery. Think of examples from past experiences where you’ve successfully collaborated with others or provided excellent service, as these are key qualities for this role.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Assistant role. Emphasise your interpersonal skills, administrative experience, and any familiarity with Microsoft Office applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific responsibilities from the job description, such as front desk operations and mail logistics, and explain how your background makes you a great fit.
Highlight Teamwork Skills: Since the role involves working closely with other Facilities Assistants, emphasise your ability to work collaboratively. Provide examples of past experiences where you successfully contributed to a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Integral UK Ltd
✨Show Your People Skills
As a Facilities Assistant, you'll be interacting with various people daily. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully engaged with clients or colleagues in previous roles.
✨Demonstrate Your Organisational Skills
This role involves managing front desk operations and mail logistics. Be prepared to discuss how you stay organised and manage multiple tasks efficiently. You could mention any tools or methods you use to keep track of your responsibilities.
✨Familiarise Yourself with Microsoft Office
Since the job requires competence in Microsoft Office applications, brush up on your skills, especially in Outlook, Word, and Excel. You might be asked about your experience with these tools, so be ready to discuss specific tasks you've completed using them.
✨Emphasise Your Team Spirit
The Facilities team values collaboration, so it's important to convey that you're a team player. Share experiences where you've worked effectively within a team, highlighting your positive attitude and willingness to support others.
