Client Adviser

Client Adviser

Glasgow Full-Time 29498 - 33590 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Support clients with advice and guidance on their rights and services.
  • Company: Migrant Help is a leading charity dedicated to supporting migrants in the UK.
  • Benefits: Enjoy a competitive salary, potential for extension, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while working in a dynamic team.
  • Qualifications: No specific qualifications required; passion for helping others is key.
  • Other info: Full-time role with potential for permanent position after probation.

The predicted salary is between 29498 - 33590 £ per year.

Migrant Help are currently looking for a Client Adviser to join their team based in Liverpool. You will join us on a full-time, fixed term until 31 March 2026 (with potential to be extended or made permanent). In return, you will receive a competitive salary of £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period.

About us: Migrant Help is a leading charity.

Client Adviser employer: Migrant Help ?

Migrant Help is an exceptional employer that prioritises the well-being and professional development of its staff. With a supportive work culture in Liverpool, employees benefit from competitive salaries, opportunities for career advancement, and the chance to make a meaningful impact in the lives of migrants. Join us to be part of a dedicated team that values compassion and community service.
M

Contact Detail:

Migrant Help ? Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Adviser

✨Tip Number 1

Familiarise yourself with the mission and values of Migrant Help. Understanding their commitment to supporting migrants will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of Migrant Help on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by Client Advisers, which can help you prepare better.

✨Tip Number 3

Prepare for situational interview questions that may focus on conflict resolution and empathy. As a Client Adviser, you'll need to demonstrate your ability to handle sensitive situations with care and professionalism.

✨Tip Number 4

Research local resources and support services available to migrants in Liverpool. Being knowledgeable about these services will show your commitment to the role and your readiness to assist clients effectively.

We think you need these skills to ace Client Adviser

Empathy
Active Listening
Communication Skills
Cultural Awareness
Problem-Solving Skills
Case Management
Report Writing
Interpersonal Skills
Conflict Resolution
Time Management
Knowledge of Immigration Policies
Teamwork
Adaptability
Client Relationship Management

Some tips for your application 🫡

Understand the Role: Read the job description for the Client Adviser position carefully. Make sure you understand the responsibilities and requirements, as this will help you tailor your application to highlight relevant skills and experiences.

Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences mentioned in the job description. Use keywords from the listing to demonstrate that you are a good fit for the role.

Write a Compelling Cover Letter: Your cover letter should explain why you want to work for Migrant Help and how your background makes you an ideal candidate for the Client Adviser role. Be sure to include specific examples of your experience that relate to the job.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Migrant Help ?

✨Understand the Organisation's Mission

Before your interview, take some time to research Migrant Help's mission and values. Understanding their commitment to supporting migrants will help you align your answers with their goals and demonstrate your genuine interest in the role.

✨Prepare for Scenario-Based Questions

As a Client Adviser, you'll likely face various scenarios involving clients from diverse backgrounds. Prepare for questions that ask how you would handle specific situations, showcasing your problem-solving skills and empathy.

✨Showcase Your Communication Skills

Effective communication is key in this role. Be ready to discuss your experience in communicating with clients, especially those who may be facing challenges. Highlight any relevant experiences where you successfully navigated difficult conversations.

✨Ask Insightful Questions

At the end of the interview, make sure to ask thoughtful questions about the team dynamics, training opportunities, or the challenges the organisation currently faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>