At a Glance
- Tasks: Engage with customers, process orders, and support the team in delivering top-notch service.
- Company: Join Rubix, a leader in supporting UK manufacturing with essential parts and tools.
- Benefits: Enjoy flexible working, industry-leading training, and opportunities for leadership and mentoring.
- Why this job: Make a real impact on UK manufacturing while being part of a diverse and supportive team.
- Qualifications: Customer service experience is key; background in manufacturing or trades is a plus but not required.
- Other info: Full training provided, so don't hesitate to apply even if you're new to the field!
The predicted salary is between 28800 - 43200 £ per year.
The Role
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers. Our Internal Sales Representatives are a pivotal part of the branch team and its success so get ready to be in demand. As long as you’re a team player with customer service experience then this could be the role for you!
Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment, however full training will be provided so don’t let this stop you from applying!
What could be more rewarding than knowing you are helping to improve UK manufacturing?
We’ll support you with:
- Flexible working
- Industry-leading training through the Rubix Academy
- Leadership opportunities
- Mentoring
Diversity is hugely important to us at Rubix. We celebrate our differences and encourage people of all backgrounds to apply.
Key Responsibilities
- Generating and following up on customer quotations
- Processing customer orders accurately and efficiently
- Keeping track of back orders ensuring the order book is delivered on time and in full
- Supporting the operational team with converting spare parts, consolidating customer supply chain to Rubix
- Providing support to the stores team during annual leave coverage
Locations
Internal Sales Representative employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative
✨Tip Number 1
Familiarise yourself with the manufacturing and MRO sectors. Understanding the terminology and processes will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role is heavily focused on customer interaction, showcasing your ability to handle inquiries and resolve issues will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Rubix. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the team.
✨Tip Number 4
Prepare questions that show your enthusiasm for the role and the company. Asking about training opportunities or how success is measured in the position can demonstrate your commitment and eagerness to contribute.
We think you need these skills to ace Internal Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in manufacturing, MRO, PPE, or trade counter environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention how your skills align with the responsibilities of an Internal Sales Representative and express your eagerness to contribute to UK manufacturing.
Highlight Teamwork Skills: Since being a team player is crucial for this role, provide examples in your application that demonstrate your ability to work collaboratively. This could be through previous job experiences or projects where you contributed to a team’s success.
Show Willingness to Learn: Emphasise your openness to training and development opportunities. Mention your eagerness to participate in the Rubix Academy and how you value continuous learning in your career.
How to prepare for a job interview at Rubix
✨Show Your Customer Service Skills
As an Internal Sales Representative, customer service is key. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to connect with clients and provide excellent support.
✨Understand the Industry
Even if you don't have direct experience in manufacturing or MRO, it's beneficial to research these sectors. Familiarise yourself with common terms and challenges faced by customers in these industries. This knowledge will help you engage more effectively during the interview.
✨Highlight Teamwork Experience
Since this role is part of a branch team, emphasise your ability to work collaboratively. Share specific instances where you contributed to a team's success or supported colleagues, showcasing your team player mentality.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.