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For Companies At a Glance
- Tasks: Assist clients with queries and provide solutions in a fast-paced environment.
- Company: Join a reputable construction firm known for its innovation and teamwork.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive work culture.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Previous experience in a helpdesk role, preferably within construction.
- Other info: Permanent position with Monday to Friday working hours.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for an experienced Helpdesk Advisor to join a well-established construction business based in Bolton. This is an exciting opportunity for someone who has previously worked within the construction industry.
Location: Bolton
Salary: Up to £30,000 per annum
Hours: Full-Time | Monday to Friday, 8:00am – 5:30pm
Contract: Permanent Position
Helpdesk Advisor employer: Regional Recruitment Services
Contact Detail:
Regional Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Advisor
✨Tip Number 1
Familiarise yourself with the construction industry terminology and processes. This will not only help you understand the role better but also impress your interviewers with your knowledge.
✨Tip Number 2
Network with professionals in the construction sector. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare for common helpdesk scenarios that may arise in the construction industry. Think about how you would handle specific issues and be ready to discuss these during your interview.
✨Tip Number 4
Research the company’s recent projects and achievements. Being knowledgeable about their work will show your genuine interest in the position and help you stand out as a candidate.
We think you need these skills to ace Helpdesk Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the construction industry. Emphasise any previous roles as a Helpdesk Advisor or similar positions, showcasing your skills in customer service and technical support.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your passion for the construction industry and how your background makes you a perfect fit for the role. Be sure to include examples of how you've successfully resolved issues in past positions.
Highlight Relevant Skills: In your application, focus on key skills that are essential for a Helpdesk Advisor, such as communication, problem-solving, and technical knowledge. Use specific examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Regional Recruitment Services
✨Know the Construction Industry
Familiarise yourself with key terms and trends in the construction industry. Being able to discuss recent developments or challenges will show your genuine interest and understanding of the field.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Highlighting your problem-solving abilities will be crucial, as a Helpdesk Advisor often needs to think on their feet.
✨Showcase Communication Skills
As a Helpdesk Advisor, clear communication is vital. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you can effectively communicate with both clients and team members.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This not only shows your enthusiasm but also helps you gauge if the company culture and job expectations align with your career goals.
