Quality Assurance Manager

Quality Assurance Manager

Salary: up to £35,000 per year + company benefits

Location: Leeds

Hours: Monday to Friday, no weekends

The Opportunity

As Quality Assurance Manager, you will play a critical role in ensuring that all products meet UK legal, safety and customer-specific standards for our client.

Working cross-functionally with Product Development, Quality Control, Purchasing and Compliance, you’ll oversee regulatory requirements, support third-party certifications and ensure our clients Quality Management System is audit-ready and continuously improving.

Key Responsibilities:

• Ensure company-wide compliance with UK product safety and chemical regulations including UKCA marking, Furniture & Furnishings Regulations (BS 7177), REACH and Persistent Organic Pollutants (POPs)
• Support the creation and maintenance of all technical documentation related to mattresses, divans and headboards, ensuring products remain compliant throughout their lifecycle
• Lead the implementation of customer-specific compliance standards (e.g. DFS, John Lewis, Dreams) into product development and QA processes
• Maintain up-to-date testing schedules, declarations of compliance and ensure accurate and timely data submission through customer portals
• Guarantee that labelling and technical data align precisely with client and market specifications
• Support and maintain compliance with third-party schemes, including National Bed Federation (NBF) accreditation
• Assist in the ongoing implementation of ISO 14001, ensuring product-level sustainability and environmental claims are accurate and substantiated
• Act as the lead contact for all external audits, ensuring audit readiness across the business
• Maintain, improve and document the Quality Management System (QMS) to ensure continual ISO 9001 certification and compliance
• Identify and implement continuous improvement initiatives based on audit findings and internal reviews
• Collaborate daily with the Head of Compliance, New Product Development, Quality Assurance, Purchasing, and Production teams
• Provide regulatory and technical input during critical path reviews, product changes, and new product development stages
• Participate in change control assessments, evaluating the compliance impact of proposed material or component changes.

Key Skills & Qualifications:

• In-depth knowledge of UK product regulations and major UK retailer standards
• Proven experience in a quality, compliance or technical role, ideally within mattress manufacturing or a related industry
• Familiarity with ISO 9001 QMS and experience with ISO 14001 and environmental or sustainability compliance
• Understanding of European legislation such as the EU General Product Safety Regulation (GPSR)
• Experience working with NBF standards is advantageous
• Strong communication skills; confident liaising with external auditors and retail clients
• Excellent attention to detail, highly organised and process-driven

Personal Attributes:

• Hungry – Self-motivated and committed to doing great work, with a strong sense of responsibility and ownership
• Smart – Listens actively, engages constructively with others and asks thoughtful questions
• Humble – Values team success over personal recognition, shares credit and builds trust through collaboration

What Our Client Offers:

• Competitive salary of up to £35,000 (dependent on experience)
• Life assurance
• Wellbeing initiatives, including a dedicated wellbeing day
• Incremental holiday allowance based on service
• Generous staff discounts on products
• Comprehensive pension scheme
• Ongoing training and professional development opportunities

Next Steps

This is a fantastic opportunity for a commercially driven QA professional looking to join a forward-thinking and values-led manufacturer with a strong presence and a commitment to sustainability and innovation.

If the above information sounds of interest, please click apply and a member of our recruitment team will be in touch with you soon to discuss your application further.