At a Glance
- Tasks: Manage credit control tasks and ensure exceptional customer service.
- Company: Join a growing family business with a strong community focus.
- Benefits: Enjoy a Monday to Friday schedule with a supportive work environment.
- Why this job: Gain valuable experience in credit control while contributing to a friendly team culture.
- Qualifications: Previous credit control experience is essential; customer service skills are a plus.
- Other info: This is a maternity cover position for ten months.
M4 Bristol are working with an established family business who are expanding. We are seeking an experienced Credit Control professional with a passion for delivering exceptional customer service. This role is providing maternity cover for ten months.
Days worked: Monday - Friday
Hours: 37.5 hours per week across five days
Shift Times: 0900 - 1700
The Role: As a Credit Control Administrator, you will play a key role in the credit control process.
Credit Control Assistant (Maternity cover) employer: M4 Recruitment - Bristol Division
Contact Detail:
M4 Recruitment - Bristol Division Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Credit Control Assistant (Maternity cover)
β¨Tip Number 1
Familiarise yourself with the companyβs values and customer service approach. Since this role emphasises exceptional customer service, understanding how they interact with clients can help you align your responses during interviews.
β¨Tip Number 2
Brush up on your credit control knowledge and practices. Being able to discuss specific techniques or tools you've used in previous roles will demonstrate your expertise and readiness for the position.
β¨Tip Number 3
Prepare examples of how you've handled difficult customer situations in the past. This will showcase your problem-solving skills and ability to maintain professionalism under pressure, which is crucial for a Credit Control Assistant.
β¨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Credit Control Assistant (Maternity cover)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Credit Control Assistant position. Tailor your application to highlight your relevant experience in credit control and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in credit control, including any specific achievements or metrics that demonstrate your success in previous roles. Use bullet points for clarity.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for delivering exceptional customer service and how your skills align with the needs of the business. Be sure to keep it concise and focused.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a credit control role.
How to prepare for a job interview at M4 Recruitment - Bristol Division
β¨Show Your Customer Service Skills
Since the role requires a passion for delivering exceptional customer service, be prepared to share specific examples of how you've successfully handled customer queries or disputes in the past. Highlight your communication skills and ability to maintain positive relationships.
β¨Understand Credit Control Basics
Brush up on your knowledge of credit control processes and terminology. Be ready to discuss your experience with invoicing, payment processing, and debt recovery. This will demonstrate your expertise and readiness for the role.
β¨Demonstrate Teamwork
As this is a family business, emphasise your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve common goals, especially in a credit control context.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.