At a Glance
- Tasks: Engage with customers, design bathrooms, and manage sales processes.
- Company: Join William Wilson, a top trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, healthcare access, and discounts, plus a generous pension scheme.
- Why this job: Be part of a supportive team that values your growth and creativity while making a real impact.
- Qualifications: No prior experience needed; just bring your communication skills and passion for customer service.
- Other info: Part-time role with flexible hours and training provided to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
Salary: Competitive Salary + Commission + Excellent Benefits
Showroom Consultant – Stornoway – William Wilson - Part-Time Permanent Role
So, who are we? We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Showroom Consultant based in Stornoway, you will be responsible for:
- Dealing with customers in the showroom on a face-to-face basis and also via phone and email
- Taking time to go over their needs and wants for their bathrooms
- Suggesting products, styles and colours to suit the customer needs
- Completing designs and quotes for customers
- Building relationships with trade customers to guarantee future sales
- Seeing all processes through from start to finish and dealing with any after sales issues that may arise
This is a part-time, permanent role, 36.5 hours per week, Monday-Friday 09:00-17:00, 30min break. Requires working every 2nd Saturday once fully trained from 09:00-13:00.
And here’s what we’d like you to have:
- Previous bathroom showroom knowledge would be great but not necessary as training will be provided
- Excellent communication skills and passion for delivering results and providing great customer satisfaction
- Creative ability to plan/design bathrooms
- Ability to discuss a customer’s ideas, describe products, identify opportunities for extra sales and develop the ability to match products to the customer needs
- Computer literate
We look forward to receiving your application!
Showroom Consultant employer: William Wilson Limited
Contact Detail:
William Wilson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Consultant
✨Tip Number 1
Familiarise yourself with the latest bathroom design trends and products. This knowledge will not only help you engage with customers but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you feel more confident when discussing customer needs and suggesting products in the showroom.
✨Tip Number 3
Network with professionals in the bathroom and interior design industry. Attend local events or join online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 4
Prepare questions to ask during the interview about the company culture and training opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Showroom Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service or sales roles. Emphasise skills that align with the responsibilities of a Showroom Consultant, such as communication and creativity in design.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your ability to understand customer needs. Mention any previous experience in a showroom or similar environment, even if it's not directly related.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as your ability to build relationships with customers, your creative flair for bathroom design, and your proficiency with computers.
Show Enthusiasm for the Company: Express your excitement about the opportunity to work with William Wilson and how you align with their values of putting people and customers first. Mention any specific benefits or training opportunities that appeal to you.
How to prepare for a job interview at William Wilson Limited
✨Show Your Passion for Customer Service
As a Showroom Consultant, your ability to connect with customers is key. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Your Design Skills
Since you'll be involved in planning and designing bathrooms, think of creative ideas or past projects you can discuss. Bring along a portfolio if you have one, or be ready to describe your design process and how you approach customer needs.
✨Know the Company and Its Values
Research William Wilson and the Wolseley Group to understand their mission and values. Be ready to explain why you want to work there and how you align with their commitment to customer service and employee development.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in sales, customer interactions, and problem-solving. Practise your responses to ensure you convey confidence and clarity during the interview.