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For Companies At a Glance
- Tasks: Lead and manage 75+ high-quality residential properties with room for growth.
- Company: Join a respected boutique estate agency redefining luxury property management since 2022.
- Benefits: Enjoy remote work options, birthday leave, and annual team trips in a flexible culture.
- Why this job: Be part of a collaborative, creative team that values growth and accountability.
- Qualifications: 4+ years in residential property management; ARLA Propertymark qualification preferred.
- Other info: Opportunity to scale your role as the business grows.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Independent, boutique-style estate agency in Queens Park redefining luxury sales, lettings, and property management. Since the launch in 2022, the agency has become one of the most respected independent firms in the area, trusted by clients for sharp thinking, honest advice, and genuine accountability.
Position Overview
My client is seeking an experienced Senior Property Manager to lead the Property Management and compliance division. You will oversee and manage approximately 75 high-quality residential properties, with plans to reach 100 within 12 months. As a senior team member, you will also lead tenancy progression, ensuring compliance is met to a high standard. There is much room to learn and grow in this position - as the business scales, so will you and your role.
Key Responsibilities
- Oversee and manage circa 75 high-quality residential properties
- Oversee the full tenant lifecycle: referencing (Goodlord), tenancy preparation, deposit registration, move-in, and ongoing management
- Progress new tenancies and manage renewals, arrears, and invoicing via PayProp
- Arrange check-ins, check-outs and mid-term inspections
- Build strong relationships with landlords and tenants
- Prepare and execute agreements through DocuSign
- Coordinate maintenance, inspections, compliance, and contractor relationships via Reapit
- Resolve challenges and uphold service standards
- Communicate clearly and professionally with tenants, landlords, and internal team
- Attend and contribute to meetings, ensuring organisation and attention to detail
Essential Requirements
- 4+ years' experience in residential property management; team leadership experience preferred
- ARLA Propertymark level qualified or equivalent experience
- Strong financial and analytical management skills: rent collection, budgeting, rent tracking
- Proficient in tenancy platforms; Goodlord, deposit schemes, PayProp, DocuSign, and Reapit
- Excellent written and spoken English with strong organizational skills
- Confident communicator who participates actively in meetings and can mentor others
- Ability to work both independently and collaboratively with the team
- Meticulous attention to detail and strong problem-solving ability especially when troubleshooting tenant maintenance requests
- Understanding and acting on opportunities to grow the department both in unit numbers and revenue
Benefits
- One day working from home after initial induction
- Day off for moving home
- Birthday day off
- Annual team trip incentive
- Flexible culture with opportunities to progress
- Collaborative, creative, high-trust environment
Property Management Lead employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Lead
✨Tip Number 1
Familiarise yourself with the specific property management software mentioned in the job description, such as Goodlord, PayProp, and Reapit. Being able to demonstrate your proficiency in these platforms during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Network within the property management community, especially in the Queens Park area. Attend local property events or join relevant online forums to connect with industry professionals who might provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your previous experiences in managing residential properties, particularly any challenges you've faced and how you resolved them. This will highlight your problem-solving skills and ability to maintain high service standards.
✨Tip Number 4
Research the company’s values and recent achievements since its launch in 2022. Tailoring your conversation to align with their mission of redefining luxury sales and lettings will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Property Management Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential property management, especially any leadership roles. Emphasise your familiarity with tenancy platforms like Goodlord and PayProp, as well as your financial management skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and your understanding of the luxury market. Mention specific examples of how you've successfully managed properties or led teams in the past.
Showcase Your Communication Skills: Since the role requires clear communication with tenants and landlords, include examples in your application that demonstrate your strong written and spoken English skills. Consider mentioning any experiences where you resolved conflicts or built relationships.
Highlight Problem-Solving Abilities: Given the emphasis on troubleshooting tenant maintenance requests, provide examples of challenges you've faced in property management and how you successfully resolved them. This will showcase your analytical and problem-solving skills.
How to prepare for a job interview at deverellsmith
✨Showcase Your Experience
Make sure to highlight your 4+ years of experience in residential property management. Be prepared to discuss specific examples of how you've successfully managed properties and led teams, as this will demonstrate your capability for the Property Management Lead role.
✨Familiarise Yourself with Relevant Platforms
Since the role requires proficiency in platforms like Goodlord, PayProp, and Reapit, it’s a good idea to brush up on these tools before the interview. Being able to discuss your experience with these systems will show that you are ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding tenant maintenance requests. Prepare scenarios where you successfully resolved issues or improved processes, as this will showcase your analytical and organisational abilities.
✨Demonstrate Strong Communication Skills
As a confident communicator, be ready to discuss how you build relationships with landlords and tenants. Share examples of how you’ve effectively communicated in challenging situations, as this is crucial for maintaining high service standards in property management.
