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- Tasks: Manage subsidence claims from start to finish with full autonomy.
- Company: Join an award-winning Subsidence Services Division focused on innovation and teamwork.
- Benefits: Enjoy remote work, qualification support, and a range of health and wellness perks.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: Previous subsidence claims experience and strong communication skills are essential.
- Other info: Access ongoing professional development and industry-leading resources.
The predicted salary is between 22400 - 33600 £ per year.
An exciting opportunity is available to join an award-winning Subsidence Services Division as a Subsidence Adjusting Executive. Manage domestic and commercial claims from start to finish with full autonomy, supported by a collaborative team and advanced tools.
Your Responsibilities Will Include:
- Managing a portfolio of subsidence claims up to an agreed value
- Acting as the primary point of contact for both customers and clients
- Making technical decisions on your cases once training and licensing are complete
- Producing tailored reports and maintaining accurate action plans for each claim
- Ensuring reserve accuracy and driving claims to a timely resolution
- Liaising with suppliers to monitor progress and service quality
- Communicating updates with all stakeholders throughout the claims process
About You – Knowledge and Experience:
- Subsidence Claims Experience: Previous experience managing subsidence-related insurance claims is essential
- Strong Communication Skills: Confident communicator and negotiator, able to explain complex matters clearly and with empathy
- Highly Organised: Capable of prioritising and managing a busy caseload efficiently
- Adaptable: Comfortable working in a fast-paced environment and responding to change
- Customer-Oriented: Proactive, empathetic, and focused on delivering a positive customer journey
- Professional Mindset: Positive, resilient, and open to new technology and process improvement
Skills That Will Be Developed in the Role:
- Comprehensive role-specific training tailored to best practices and system use
- Support towards achieving the Chartered Institute of Loss Adjusters' Cert CILA qualification
- Ongoing professional development through access to leading industry resources
What You’ll Get:
- Qualification Support: Funding for CII/CILA certifications
- Pension Scheme: SIPP with up to 6% match
- Life Assurance: Up to 10x salary cover
- Partner Life Assurance: Optional £25k–£250k cover
- Private Medical Insurance: Individual cover, upgradeable to family
- Health Cash Plan: Everyday healthcare reimbursement
- Dental Insurance: Optional individual or family cover
- Employee Assistance Programme: 24/7 confidential support services
- Bike to Work Scheme: Loaned bike and accessories
- Eye Test Vouchers: Paid tests plus glasses discount
- Income Protection: 60% salary up to 5 years
- Gym Discounts: Save at 3,700+ gyms
- Travel Insurance: Annual, including winter sports
- Critical Illness Insurance: £25k–£500k, tax-free payout
- Additional Leave Purchase: Buy up to one extra week
- Electric Car Lease: All-inclusive, tax-saving vehicle lease
- Cashback Card: Up to 15% on spending
Subsidence Claims Handler employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Claims Handler
✨Tip Number 1
Familiarise yourself with the specifics of subsidence claims. Understanding the technical aspects and common challenges faced in this area will help you stand out during interviews, as you'll be able to demonstrate your knowledge and readiness to tackle these issues.
✨Tip Number 2
Network with professionals in the insurance and subsidence sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle various claims scenarios. Being able to articulate your thought process and decision-making skills will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Demonstrate your customer-oriented mindset by preparing examples of how you've successfully managed client relationships in the past. Highlighting your ability to communicate effectively and empathetically will resonate well with the hiring team.
We think you need these skills to ace Subsidence Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing subsidence claims. Use specific examples that demonstrate your strong communication skills and ability to handle a busy caseload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your customer-oriented approach and adaptability in fast-paced environments, as these are key traits for the position.
Highlight Relevant Skills: In your application, clearly outline your technical decision-making abilities and organisational skills. Mention any previous experience with insurance claims and how you’ve successfully resolved complex issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Subsidence Knowledge
Make sure to highlight your previous experience with subsidence claims during the interview. Be prepared to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will demonstrate your expertise and understanding of the role.
✨Communicate Clearly and Confidently
As a Subsidence Claims Handler, strong communication skills are crucial. Practice explaining complex concepts in simple terms, as you'll need to convey information to clients and stakeholders. Show that you can negotiate effectively and maintain a positive tone throughout.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage a busy caseload. Share examples of how you prioritise tasks and keep track of multiple claims simultaneously. This will reassure the interviewer that you can handle the demands of the role efficiently.
✨Emphasise Adaptability and Customer Focus
Highlight your ability to adapt to fast-paced environments and changing situations. Provide examples of how you've maintained a customer-oriented approach, even under pressure. This will show that you're not only capable but also committed to delivering a positive experience for clients.
