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- Tasks: Manage subsidence claims from start to finish with full autonomy.
- Company: Join an award-winning Subsidence Services Division focused on innovation and teamwork.
- Benefits: Enjoy remote work, qualification support, and a range of health and wellness perks.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: Previous subsidence claims experience and strong communication skills are essential.
- Other info: Access ongoing professional development and industry-leading resources.
The predicted salary is between 22400 - 28000 £ per year.
An exciting opportunity is available to join an award-winning Subsidence Services Division as a Subsidence Adjusting Executive. Manage domestic and commercial claims from start to finish with full autonomy, supported by a collaborative team and advanced tools.
Your Responsibilities Will Include:
- Managing a portfolio of subsidence claims up to an agreed value
- Acting as the primary point of contact for both customers and clients
- Making technical decisions on your cases once training and licensing are complete
- Producing tailored reports and maintaining accurate action plans for each claim
- Ensuring reserve accuracy and driving claims to a timely resolution
- Liaising with suppliers to monitor progress and service quality
- Communicating updates with all stakeholders throughout the claims process
About You – Knowledge and Experience:
- Subsidence Claims Experience: Previous experience managing subsidence-related insurance claims is essential
- Strong Communication Skills: Confident communicator and negotiator, able to explain complex matters clearly and with empathy
- Highly Organised: Capable of prioritising and managing a busy caseload efficiently
- Adaptable: Comfortable working in a fast-paced environment and responding to change
- Customer-Oriented: Proactive, empathetic, and focused on delivering a positive customer journey
- Professional Mindset: Positive, resilient, and open to new technology and process improvement
Skills That Will Be Developed in the Role:
- Comprehensive role-specific training tailored to best practices and system use
- Support towards achieving the Chartered Institute of Loss Adjusters' Cert CILA qualification
- Ongoing professional development through access to leading industry resources
What You’ll Get:
- Qualification Support: Funding for CII/CILA certifications
- Pension Scheme: SIPP with up to 6% match
- Life Assurance: Up to 10x salary cover
- Partner Life Assurance: Optional £25k–£250k cover
- Private Medical Insurance: Individual cover, upgradeable to family
- Health Cash Plan: Everyday healthcare reimbursement
- Dental Insurance: Optional individual or family cover
- Employee Assistance Programme: 24/7 confidential support services
- Bike to Work Scheme: Loaned bike and accessories
- Eye Test Vouchers: Paid tests plus glasses discount
- Income Protection: 60% salary up to 5 years
- Gym Discounts: Save at 3,700+ gyms
- Travel Insurance: Annual, including winter sports
- Critical Illness Insurance: £25k–£500k, tax-free payout
- Additional Leave Purchase: Buy up to one extra week
- Electric Car Lease: All-inclusive, tax-saving vehicle lease
- Cashback Card: Up to 15% on spending
Subsidence Claims Handler employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Claims Handler
✨Tip Number 1
Familiarise yourself with the specifics of subsidence claims. Understanding the common issues and processes involved will help you speak confidently about your experience and how it relates to the role.
✨Tip Number 2
Network with professionals in the insurance and claims handling industry. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving customer communication and technical decision-making. This will showcase your problem-solving skills and adaptability.
✨Tip Number 4
Demonstrate your commitment to professional development by researching the Chartered Institute of Loss Adjusters and discussing how you plan to pursue relevant qualifications during your interview.
We think you need these skills to ace Subsidence Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in managing subsidence claims. Use specific examples that demonstrate your strong communication skills and ability to handle a busy caseload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous experience with subsidence claims and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your organisational skills, adaptability, and customer-oriented mindset. Provide examples of how you've successfully navigated challenges in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Subsidence Knowledge
Make sure to highlight your previous experience with subsidence claims during the interview. Be prepared to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will demonstrate your expertise and understanding of the role.
✨Communicate Clearly and Confidently
As a Subsidence Claims Handler, strong communication skills are crucial. Practice explaining complex concepts in simple terms, as you'll need to convey information to clients and stakeholders. Show that you can negotiate effectively and maintain a positive tone throughout.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Share examples of how you've successfully handled a busy caseload in the past, and explain any tools or methods you use to stay organised and efficient.
✨Emphasise Adaptability and Customer Focus
In a fast-paced environment, being adaptable is key. Prepare to share instances where you've had to adjust to changes quickly. Additionally, highlight your customer-oriented approach by discussing how you ensure a positive experience for clients throughout the claims process.
