Burner & Boiler Technical Support

Country: United KingdomLocation: Unit 6 Ermine Centre, Huntingdon PE29 6WX, Huntingdon, UK Role:Burner & Boiler Technical Support Location:UK Remote / Huntingdon Contract:Perm, fullRiello( A Carrier\’s company ) is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company’s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators. Riello isa market leader in combustion technology . For a variety of industries, it has developed an extensive range of safe and sustainable burners, powered by blends of hydrogen or biofuels and with ultra-low NOx emissions.About the roleThe main purpose of the position is to provide technical support to installers and engineers working with Riello\’s products in the areas of fault diagnostics, equipment configuration, and spare parts selection.As a Burner & Boiler Technical Support you will be responsible for: Management of Riello Ltd technical helplineAnswering technical queries via telephone and emailProviding technical support to Riello Ltd sales & service teamAssisting with Riello training coursesAssisting with technical burner specification works (hands on)Updating internal technical files (website)To be successful in the role you should have:A proven background within mechanical and electrical environment – ideally with experience of forced draught combustion and burner systemsGood communication skills, good telephone mannerGood computer skills ( especially MS Office)Ability to work under own initiative and also as part of a teamAbility to work in challenging / fast paced environmentWhat we offerSalary based on candidate\’s experienceAccess to benefits central25 days of holidays + bank holidaysStable working hours from Monday to FridayLife insurancePension schemePaid sick leaveOpportunities for development within the company\’s structureOur commitment to youOur greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This isThe Carrier Way.Join us and make a difference.Carrier is An EqualOpportunity/AffirmativeAction Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant\’s Privacy Notice: Click on this link to read the Job Applicant\’s Privacy Notice: https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/