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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a vibrant footwear brand rooted in London, celebrating diversity and creativity.
- Benefits: Enjoy a competitive salary, generous bonuses, uniform allowances, and amazing discounts.
- Why this job: Join a brand that values kindness, creativity, and individuality while making a real impact.
- Qualifications: Experience in fast-paced retail management, preferably in fashion or luxury brands.
- Other info: Be part of a global brand with over 70 stores and a commitment to equality.
The predicted salary is between 36000 - 60000 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing good energy and love for our community and the many ways we express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Responsibilities:
- Ensure customer service is of the highest standards at all times.
- Be a role model for your team and Kurt Geiger with your own service standards.
- Ensure all store and company sales targets, policies, and procedures are met and maintained.
- Actively liaise, communicate, and develop good relations with your team and Senior Management.
- Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development.
- Rota your team effectively and ensure optimum cover during peak trading periods.
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards.
- Ensure your boutique maintains excellent visual presentation consistent with company guidelines.
- Previous experience in high turnover, fast-paced store/concession management roles.
- Background with a fashion-forward footwear, accessory, or fashion brand – luxury experience preferred.
- A customer service ambassador.
- Proven ability to drive a large team.
- Represent our luxury/fashion-forward brand in every way.
- Enjoy competitive basic salary, generous bonus structure, uniform allowances, and enviable discounts.
Our Stores
The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities worldwide. We operate over 70 standalone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond standalone stores and retail pop-ups, our retail partners include some of the world\’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Ladies Footwear, Selfridges London
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and mission. Understanding their commitment to inclusivity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer service standards.
✨Tip Number 3
Research the latest trends in ladies' footwear and accessories. Being knowledgeable about current styles and market demands will demonstrate your passion for the industry and your ability to drive sales.
✨Tip Number 4
Network with current or former employees of Kurt Geiger if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations.
We think you need these skills to ace Department Manager, Ladies Footwear, Selfridges London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in high turnover, fast-paced retail environments. Emphasise any previous roles in footwear or fashion brands, particularly those that showcase your leadership and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the brand. Mention specific examples of how you've driven team performance and met sales targets in past roles.
Showcase Your Leadership Style: In your application, describe your management approach and how you motivate teams. Provide examples of how you've developed team members and maintained high service standards, which are crucial for this role.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry, particularly in footwear and accessories. Share any personal experiences or insights that demonstrate your love for the brand and its values.
✨Highlight Your Leadership Skills
As a Department Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, coach, and develop staff while maintaining high service standards.
✨Understand the Brand's Values
Familiarise yourself with Kurt Geiger's core values, such as inclusivity, creativity, and kindness. Be ready to discuss how you can embody these values in your role and contribute to the brand's mission.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face in a fast-paced retail environment. Be prepared to discuss how you would handle these situations while ensuring a positive experience for customers.
