Polish and Italian speaking Customer Service Representative
Polish and Italian speaking Customer Service Representative

Polish and Italian speaking Customer Service Representative

Stevenage Full-Time 24000 - 36000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist customers in Polish and Italian, resolving queries and providing support.
  • Company: Join a renowned, award-winning company with a global presence.
  • Benefits: Enjoy hybrid working options and a competitive salary of up to £30,000.
  • Why this job: Be part of a dynamic team that values customer satisfaction and cultural diversity.
  • Qualifications: Fluency in Polish and Italian is essential; customer service experience is a plus.
  • Other info: Opportunity for career growth in a supportive environment.

The predicted salary is between 24000 - 36000 £ per year.

Location: Watford

Hybrid working Available

Salary: up to £30,000 Per Annum plus benefits

Ref: 8185PI

The Company:

A well-established and award-winning company with international operations.

Polish and Italian speaking Customer Service Representative employer: French Selection UK

Join a well-established and award-winning company in Watford, where you will thrive in a dynamic work culture that values diversity and collaboration. With hybrid working options and a competitive salary of up to £30,000 per annum, we offer excellent benefits and ample opportunities for personal and professional growth, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

French Selection UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Polish and Italian speaking Customer Service Representative

✨Tip Number 1

Brush up on your Polish and Italian language skills. Since this role requires fluency in both languages, practice common customer service phrases and scenarios to ensure you're ready to impress during the interview.

✨Tip Number 2

Familiarise yourself with the company’s products and services. Understanding what the company offers will help you answer questions more effectively and demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare for situational questions related to customer service. Think of examples from your past experiences where you successfully resolved issues or provided excellent service, as these will likely come up in the interview.

✨Tip Number 4

Research the company culture and values. Being able to align your answers with their ethos during the interview can set you apart from other candidates and show that you’re a good fit for their team.

We think you need these skills to ace Polish and Italian speaking Customer Service Representative

Fluency in Polish
Fluency in Italian
Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Conflict Resolution
Teamwork
Multitasking Ability
Empathy
Technical Proficiency with Customer Service Software
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements for the Polish and Italian speaking Customer Service Representative position. Highlight key skills and experiences that match what the company is looking for.

Tailor Your CV: Customise your CV to reflect your language skills in Polish and Italian, as well as any relevant customer service experience. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in both Polish and Italian. Mention why you want to work for this particular company and how you can contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at French Selection UK

✨Showcase Your Language Skills

As a Polish and Italian speaking Customer Service Representative, it's crucial to demonstrate your fluency in both languages during the interview. Be prepared to answer questions or even role-play scenarios in both languages to showcase your communication skills.

✨Research the Company

Familiarise yourself with the company's background, values, and services. Understanding their international operations and what makes them award-winning will help you tailor your answers and show genuine interest in the role.

✨Prepare for Customer Scenarios

Think about common customer service scenarios you might encounter in this role. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service, especially in a multilingual context.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.

Polish and Italian speaking Customer Service Representative
French Selection UK
F
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