Field Resolutions Agent

Field Resolutions Agent

Reading Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Resolutions Agent, you'll visit commercial properties and deliver essential documents.
  • Company: Join a growing organisation that values professionalism and reliability in its team members.
  • Benefits: Enjoy a competitive salary, company car, fuel card, and hotel & food allowances.
  • Why this job: This role offers excellent career prospects and a chance to make a real impact on-site.
  • Qualifications: We're looking for reliable individuals with a professional attitude and strong communication skills.
  • Other info: Work a 40-hour week across just 4.5 days, giving you more time for yourself!

The predicted salary is between 28000 - 42000 £ per year.

Home Based - Nationwide Travel

£35,000 rising to £37,500 per year

Company car

Fuel card

Hotel & Food allowance

40 hour week across 4.5 days

Excellent career prospects

Growing organisation

We are seeking a professional and reliable Field Visiting Agent to represent our company on-site at commercial properties. The primary responsibility of this role is to hand-deliver...

Field Resolutions Agent employer: Utility Collections Ltd

As a Field Resolutions Agent, you will join a dynamic and growing organisation that values professionalism and reliability. With excellent career prospects, a supportive work culture, and benefits such as a company car, fuel card, and hotel and food allowances, this role offers a unique opportunity to thrive while travelling nationwide. Our commitment to employee growth ensures that you will have the resources and support needed to advance your career in a meaningful way.
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Contact Detail:

Utility Collections Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Resolutions Agent

✨Tip Number 1

Research the company thoroughly before your interview. Understand their values, mission, and the specific services they offer. This will help you tailor your responses and demonstrate your genuine interest in the role.

✨Tip Number 2

Prepare to discuss your experience with customer service and conflict resolution. As a Field Resolutions Agent, you'll need to showcase your ability to handle challenging situations effectively while maintaining professionalism.

✨Tip Number 3

Familiarise yourself with the logistics of travelling for work. Be ready to discuss how you manage your time and resources when visiting multiple sites, as this is crucial for the role.

✨Tip Number 4

Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.

We think you need these skills to ace Field Resolutions Agent

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Time Management
Attention to Detail
Negotiation Skills
Self-Motivation
Adaptability
Report Writing
Conflict Resolution
Organisational Skills
Technical Proficiency
Driving Licence
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Field Resolutions Agent. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your professional experience, particularly any roles involving fieldwork or customer interaction. Use bullet points for clarity and focus on achievements that demonstrate your reliability and professionalism.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you are a good fit for the role, such as your ability to handle on-site responsibilities and your commitment to excellent customer service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Utility Collections Ltd

✨Research the Company

Before your interview, take some time to learn about the company’s values, mission, and recent developments. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.

✨Prepare for Scenario Questions

As a Field Resolutions Agent, you may face scenario-based questions during the interview. Think of examples from your past experiences where you successfully resolved issues or handled difficult situations, as this will demonstrate your problem-solving skills.

✨Dress Professionally

Even though the role is home-based, dressing professionally for the interview shows that you take the opportunity seriously. It sets a positive tone and reflects your commitment to representing the company well.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about the team dynamics, career progression opportunities, or how success is measured in the position. This demonstrates your enthusiasm and forward-thinking attitude.

Field Resolutions Agent
Utility Collections Ltd
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