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- Tasks: Join our team to deliver exceptional service in a lively bar and restaurant environment.
- Company: Shepherd Neame, Britain's oldest brewer, has been serving quality hospitality for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a vibrant team in a historic pub with opportunities for growth and development.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Shepherd Neame is on the lookout for part time Bar & Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
The Singleton Barn is a tithe barn dating back to 1631 and a pub where history and heritage combines with contemporary style to stunning effect. Located just outside of Ashford in Singleton, the pub is easy to reach by car or bus, and is a short journey from Ashford International Station. Family friendly, with a large garden and play area for the kids, Singleton Barn is also one of the most popular pubs in Ashford for live sport. The pub offers a delicious menu of freshly prepared dishes and tempting daily specials from the blackboard.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you are over 18 years old and you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
WHO ARE WE?
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar & Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the history and values of Shepherd Neame. Understanding their heritage and commitment to hospitality will help you connect with the team during your interview and show that you're genuinely interested in being part of their legacy.
✨Tip Number 2
Visit the Singleton Barn before applying. Experience the atmosphere, observe how the staff interact with customers, and take note of the service style. This will give you valuable insights to discuss during your application process.
✨Tip Number 3
Highlight your people skills in conversations with current or former employees. Ask them about their experiences and what they love about working there. This not only helps you gather useful information but also shows your enthusiasm for the role.
✨Tip Number 4
Be prepared to demonstrate your passion for hospitality during any informal chats or interviews. Share personal anecdotes about times you've provided excellent customer service or enjoyed working in a team, as this aligns with the qualities Shepherd Neame values.
We think you need these skills to ace Bar & Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar & Restaurant Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your passion for hospitality. Include any customer service experience, even if it’s from different sectors, and emphasise your ability to work in a team and handle busy environments.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Shepherd Neame and how your values align with theirs, particularly around teamwork and authenticity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing great service and interacting with customers.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would greet customers, deal with complaints, or manage busy periods, as these are key aspects of the role.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions about the pub's culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
