Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support and product recommendations while collaborating with global teams.
- Company: Join Edmund Optics, a leader in optics and photonics shaping innovative technologies.
- Benefits: Enjoy competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant team making a real impact in the optics industry.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in German and English.
- Other info: Office-based role in York, Mainz, or Lyon; inclusivity is key!
The predicted salary is between 28800 - 48000 £ per year.
Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Jobbike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Sales Support Engineer (f/m/d) employer: Edmund Optics
Contact Detail:
Edmund Optics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer (f/m/d)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Attend relevant events or webinars to make connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Brush up on your technical communication skills. As a Sales Support Engineer, you'll need to explain complex concepts clearly to customers, so practice articulating technical information in an accessible way.
✨Tip Number 4
Prepare for potential role-specific scenarios during the interview. Think about how you would handle customer inquiries or product recommendations, as demonstrating your problem-solving skills can set you apart from other candidates.
We think you need these skills to ace Sales Support Engineer (f/m/d)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Sales Support Engineer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in technical support or customer service, especially in optics or engineering fields. Use specific examples to demonstrate your problem-solving skills and ability to communicate effectively in both German and English.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Edmund Optics and how you can contribute to their mission of enabling innovative technologies.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in technical support.
How to prepare for a job interview at Edmund Optics
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and photonics. Brush up on relevant concepts and be prepared to discuss how your background in Science or Engineering applies to the role.
✨Highlight Your Language Skills
Fluency in German and English is essential for this position. Be ready to showcase your language skills during the interview, perhaps by answering some questions in German to prove your proficiency.
✨Prepare for Customer Scenarios
Since you'll be providing technical assistance and handling customer inquiries, think of examples from your past experiences where you successfully resolved customer issues or provided product recommendations.
✨Demonstrate Team Collaboration
This role involves working with global teams and supporting marketing initiatives. Be prepared to discuss how you've collaborated with others in previous roles and how you can contribute to a vibrant team environment.
