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For Companies At a Glance
- Tasks: Lead daily café operations and manage a dynamic team to ensure exceptional service.
- Company: Join Aviva Studios, a vibrant venue hosting diverse events since summer 2023.
- Benefits: Enjoy staff discounts, professional development opportunities, and access to exciting gigs.
- Why this job: Be part of a passionate team in a fast-paced environment focused on customer experience.
- Qualifications: Experience in café or hospitality management with strong leadership and communication skills.
- Other info: Opportunity to shape a growing business in a world-class events venue.
The predicted salary is between 30000 - 42000 £ per year.
About Us: We're looking for an experienced Café Manager to join our team and help us take things to the next level. You must have a genuine passion for running the day-to-day operations of a busy café environment, and take a proactive hands-on approach to driving our team forward.
We have a vibrant, customer-focused café known for its welcoming atmosphere, quality food and drinks, and excellent service. We are passionate about creating a positive experience for every customer, and we're looking for an enthusiastic and experienced Café Manager to lead our team and help grow our business.
The Role: As our Café Manager, you will be responsible for overseeing the day-to-day operations of the café. You'll lead a team of baristas, servers, and kitchen staff, ensuring high standards of customer service, food quality, cleanliness, and team morale. This is a hands-on role, ideal for someone who thrives in a fast-paced, people-centred environment.
- Manage daily café operations, ensuring smooth and efficient service
- Lead, train, and motivate staff to deliver outstanding customer experiences
- Monitor stock levels, order supplies, and manage inventory effectively
- Handle customer feedback and resolve any issues professionally
- Maintain high standards of hygiene, health, and safety
- Create staff rotas and manage scheduling to optimize team performance
- Collaborate with ownership on marketing, menu development, and promotions
- Monitor financial performance and work to meet sales and cost targets
What We're Looking For:
- Proven experience in café, restaurant, or hospitality management
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Organized, detail-oriented, and able to multitask effectively
- A passion for food, coffee, and delivering memorable service
- Strong and demonstrated background of café menu development
- Strong understanding of food health and safety and compliance
Why Join Us?
- A supportive and positive work environment
- Free CODE app staff membership with loads of discounts across pubs, restaurants and bars
- Chance to work in a truly world class events venue with access to gigs and shows all year round
- Opportunities for professional development and progression
- Staff discounts and other perks across our multiple UK sites
- A chance to put your stamp on a growing business
Café Manager employer: Rose Fifteen
Contact Detail:
Rose Fifteen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager
✨Tip Number 1
Familiarise yourself with the café's current menu and offerings. Understanding what makes our café unique will help you demonstrate your passion and vision for enhancing the customer experience during any discussions.
✨Tip Number 2
Research the latest trends in the café and hospitality industry. Being knowledgeable about current trends can set you apart and show us that you're proactive about bringing fresh ideas to our team.
✨Tip Number 3
Network with other professionals in the café and hospitality sector. Building connections can provide valuable insights and may even lead to recommendations that could strengthen your application.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully managed teams in the past. We value strong leadership, so having specific examples ready will help us see how you can contribute to our café's success.
We think you need these skills to ace Café Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in café or hospitality management. Focus on your leadership skills, customer service abilities, and any specific achievements that demonstrate your capability to manage a busy café environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the café industry and your hands-on approach to management. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as team management, inventory control, and customer service excellence. Use bullet points to make these stand out and ensure they align with the job description.
Show Enthusiasm for the Venue: Demonstrate your knowledge about Aviva Studios and express why you want to be part of their team. Mention any specific aspects of their café or events that excite you and how you can contribute to their vision.
How to prepare for a job interview at Rose Fifteen
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the café environment. Share specific examples of what drives you in this industry and how you create memorable experiences for customers.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any training or mentoring experiences that showcase your ability to motivate and develop staff.
✨Know the Menu Inside Out
Familiarise yourself with the café's offerings, including food and drink options. Be ready to suggest improvements or new ideas based on your experience in menu development, showing that you can contribute creatively.
✨Prepare for Customer Service Scenarios
Think of potential customer service challenges you might face and how you would handle them. Being able to demonstrate your problem-solving skills will show that you're equipped to maintain high standards of service.
