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- Tasks: Provide technical support and solutions to customers using AutoCAD and Solidworks.
- Company: Join a dynamic engineering firm based in Burntwood, known for innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Perfect for tech-savvy individuals who love problem-solving and making a real impact.
- Qualifications: An engineering degree or similar, with experience in AutoCAD and Solidworks required.
- Other info: Work Monday to Friday with early finishes on Fridays!
The predicted salary is between 36000 - 38000 £ per year.
£36,000 - £38,000 per annum
Permanent Position
8.45am - 5pm Monday to Thursday, 8.45am to 4.30pm Friday
Based in Burntwood
- Background experience of AutoCAD Software
- Background experience of Solidworks
- Engineering Degree or similar
- Excellent verbal and written communication
- Customer-focussed with an ethical approach
- The ability to communicate effectively
Technical Support Engineer employer: The Job People
Contact Detail:
The Job People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with AutoCAD and Solidworks if you haven't already. Consider taking a short online course or watching tutorials to brush up on your skills, as this will show your commitment and readiness for the role.
✨Tip Number 2
Prepare to discuss your engineering background in detail. Think of specific projects or experiences where you used your technical skills, as this will help demonstrate your expertise during the interview.
✨Tip Number 3
Practice your communication skills, especially in explaining technical concepts to non-technical individuals. This is crucial for a Technical Support Engineer, so consider role-playing scenarios with a friend or family member.
✨Tip Number 4
Research StudySmarter and our values. Understanding our customer-focused approach and ethical standards will help you align your answers with what we value during the interview process.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AutoCAD and Solidworks. Include specific projects or tasks where you utilised these software tools, as well as any relevant engineering qualifications.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer-focused approach and ethical mindset. Provide examples of how you've successfully communicated technical information to non-technical clients.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, consider including a brief section in your application that demonstrates your ability to convey complex information clearly and effectively.
Highlight Relevant Experience: If you have previous experience in a technical support role, make sure to detail your responsibilities and achievements. This will help the company see how you can contribute to their team.
How to prepare for a job interview at The Job People
✨Showcase Your Technical Skills
Make sure to highlight your experience with AutoCAD and Solidworks during the interview. Be prepared to discuss specific projects where you used these tools, as this will demonstrate your technical proficiency and relevance to the role.
✨Communicate Clearly
Since excellent verbal and written communication is crucial for a Technical Support Engineer, practice explaining complex technical concepts in simple terms. This will show that you can effectively communicate with customers who may not have a technical background.
✨Demonstrate Customer Focus
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you resolved issues or went above and beyond to meet customer needs, as this aligns with the company's ethical approach.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and teamwork skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear and concise responses that showcase your capabilities.
