Duty Manager

C9 Recruitment are currently seeking an experienced and organised Duty Manager on behalf of a well-established coach operator based in the Slough area. This is a fantastic opportunity to join a reputable company operating across the UK and Continental Europe, offering long-term career growth in a dynamic and supportive environment. As Duty Manager, you\’ll play a vital role in ensuring smooth day-to-day operations, working closely with internal departments and external stakeholders to optimise driver and fleet allocation, maintain legal compliance, and uphold exceptional service standards.

Key Responsibilities:

• Allocate drivers and vehicles to scheduled operations with efficiency and attention to cost control.
• Liaise with drivers, sales, engineering teams, and customers regarding daily operational needs.
• Monitor and enforce compliance with internal policies and legal requirements, including EC drivers\’ hours regulations.
• Respond to breakdowns, delays, and other incidents with effective decision-making and communication.
• Ensure timely updates are provided to all relevant parties regarding service disruptions or incidents.
• Coordinate vehicle procurement outside of standard office hours when required.

What\’s on Offer:

• Competitive salary based on experience.
• Opportunity to join a respected operator with routes across the UK and Europe.
• 5-on, 3-off rota providing a structured work-life balance.
• Long-term career progression and development.

Requirements:

• Hold a valid PCV licence, or be willing to obtain one.
• Strong communication skills (verbal and written).
• Well-organised, decisive, and able to thrive in a fast-paced, agile environment.
• Previous experience in transport operations is essential.
• PSV Transport Manager CPC is highly desirable—or willingness to gain it.

If you\’re ready for a new challenge in a key operational role within the transport industry, apply now or contact the team at C9 Recruitment for more information.

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