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For Companies At a Glance
- Tasks: Manage daily operations, allocate drivers and vehicles, and ensure compliance.
- Company: Join a reputable coach operator with routes across the UK and Europe.
- Benefits: Enjoy a competitive salary, structured work-life balance, and long-term career growth.
- Why this job: Be part of a dynamic team that values efficiency and exceptional service.
- Qualifications: Valid PCV licence required; transport operations experience is essential.
- Other info: 5-on, 3-off rota for a balanced lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
C9 Recruitment are currently seeking an experienced and organised Duty Manager on behalf of a well-established coach operator based in the Slough area. This is a fantastic opportunity to join a reputable company operating across the UK and Continental Europe, offering long-term career growth in a dynamic and supportive environment. As Duty Manager, you'll play a vital role in ensuring smooth day-to-day operations, working closely with internal departments and external stakeholders to optimise driver and fleet allocation, maintain legal compliance, and uphold exceptional service standards.
Key Responsibilities:
- Allocate drivers and vehicles to scheduled operations with efficiency and attention to cost control.
- Liaise with drivers, sales, engineering teams, and customers regarding daily operational needs.
- Monitor and enforce compliance with internal policies and legal requirements, including EC drivers' hours regulations.
- Respond to breakdowns, delays, and other incidents with effective decision-making and communication.
- Ensure timely updates are provided to all relevant parties regarding service disruptions or incidents.
- Coordinate vehicle procurement outside of standard office hours when required.
What's on Offer:
- Competitive salary based on experience.
- Opportunity to join a respected operator with routes across the UK and Europe.
- 5-on, 3-off rota providing a structured work-life balance.
- Long-term career progression and development.
Requirements:
- Hold a valid PCV licence, or be willing to obtain one.
- Strong communication skills (verbal and written).
- Well-organised, decisive, and able to thrive in a fast-paced, agile environment.
- Previous experience in transport operations is essential.
- PSV Transport Manager CPC is highly desirable—or willingness to gain it.
If you're ready for a new challenge in a key operational role within the transport industry, apply now or contact the team at C9 Recruitment for more information.
Duty Manager employer: C9 Group Ltd T/A C9 Recruitment
Contact Detail:
C9 Group Ltd T/A C9 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance requirements in the transport industry, especially EC drivers' hours regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the transport sector, particularly those who have experience as Duty Managers. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed operations or resolved issues in a fast-paced environment. Highlighting your decision-making skills and ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the company and its operations across the UK and Europe. Research their routes and services, and be ready to express how your skills and experiences align with their goals during any discussions or interviews.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager. Familiarise yourself with the key tasks mentioned in the job description, such as driver allocation and compliance monitoring.
Tailor Your CV: Highlight your relevant experience in transport operations and any specific skills that align with the job requirements. Make sure to include your PCV licence status and any qualifications like the PSV Transport Manager CPC.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to thrive in a fast-paced environment. Use specific examples from your past experiences to demonstrate how you meet the job criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Duty Manager role.
How to prepare for a job interview at C9 Group Ltd T/A C9 Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research the coach operator thoroughly. Understand their routes, values, and any recent news. This will show your genuine interest in the company and help you tailor your answers.
✨Demonstrate Your Organisational Skills
As a Duty Manager, organisation is key. Be prepared to discuss specific examples from your past experience where you successfully managed operations, allocated resources, or handled unexpected incidents efficiently.
✨Highlight Your Communication Abilities
Strong communication skills are essential for this role. Be ready to provide examples of how you've effectively liaised with various teams and stakeholders in previous positions, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in real-life scenarios, such as handling breakdowns or service disruptions. Think through potential challenges you might face in the role and how you would address them.
