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- Tasks: Lead and motivate teams while ensuring top-notch service and operational excellence.
- Company: Elior is a leading UK contract caterer, dedicated to enriching lives with great food.
- Benefits: Enjoy free lunches, flexible hours, generous holiday, and career progression opportunities.
- Why this job: Join a multi-award-winning company that values diversity and supports your growth.
- Qualifications: Experience in team management and a passion for customer service are essential.
- Other info: We celebrate equality and provide support throughout the application process.
The predicted salary is between 36000 - 60000 £ per year.
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you'll be doing...
- Proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients.
- Motivating and managing a team.
- Controlling and managing a budget creating a platform for financial growth.
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning.
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.
Working Pattern: 5 Days out of 7 / 40 hours per week / 8 hour shifts.
What can you bring?
- Proven experience of successfully managing a team.
- Genuine interest in customer service excellence.
- A strong team player, highly confident and positive.
- Self-motivated and innovative.
- Previous experience within management, contract catering desirable.
Our way of saying thank you...
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space.
- Sporting Venues & Stadium.
- Attraction & Heritage Sites.
- Public Sector & Defence.
- Health, Care & Hospitals.
- Schools, Colleges & Universities.
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality. At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
General Manager employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Elior's values and mission. Understanding their commitment to customer service excellence and team motivation will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to manage teams effectively. Highlight instances where you motivated staff or improved service quality, as these are key aspects of the General Manager role.
✨Tip Number 3
Research the latest trends in contract catering and food service management. Being knowledgeable about innovative menu planning and tech-powered ordering can set you apart as a forward-thinking candidate.
✨Tip Number 4
Network with current or former employees of Elior if possible. Gaining insights into the company culture and operational challenges can provide you with valuable information to discuss during your interview.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your ability to motivate teams and manage budgets effectively.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in the role and the company. Mention how your values align with Elior's commitment to quality service and inclusivity, and provide examples of how you've contributed to team success in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the General Manager position, such as leadership, financial management, and compliance with health and safety regulations. Be specific about your achievements in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a managerial role.
How to prepare for a job interview at Elior
✨Showcase Your Leadership Skills
As a General Manager, you'll be expected to lead and motivate a team. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how you foster a positive work environment.
✨Demonstrate Customer Service Excellence
Elior values customer service highly. During the interview, discuss your genuine interest in providing excellent service and any relevant experiences where you went above and beyond to meet customer needs.
✨Understand Financial Management
Since you'll be controlling budgets and driving financial growth, brush up on your financial management skills. Be ready to discuss how you've previously managed budgets and contributed to financial success in your past roles.
✨Emphasise Your Commitment to Safety and Compliance
With responsibilities around COSHH, Food Safety, and H&S regulations, it's crucial to demonstrate your understanding of these areas. Prepare to talk about your experience with compliance and how you ensure safety standards are met in a catering environment.
