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- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague perks.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small to medium team in retail or hospitality is essential.
- Other info: Flexible working hours and a permanent 40-hour contract are available.
The predicted salary is between 24000 - 36000 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further... We are currently recruiting for a Floor Manager to join our store team in Junction One Retail Park, Rugby!
This is a full time role and being flexible with your working pattern will be essential.
About the RoleAs a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability to deliver KPI's
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
About YouIdeal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail or hospitality environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a 'can do' attitude
B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year! Joining B&M means you can be part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down... there's never been a better time to join the team!
What We Offer:- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Submit your application today! Our roles can fill up quickly, so at times we may need to close vacancies early. We would recommend submitting your interest as soon as possible to avoid any disappointment.
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Manager employer: BM Stores
Contact Detail:
BM Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes us unique will help you align your approach during the interview, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare examples of your leadership experience in retail or hospitality. Be ready to discuss specific situations where you've motivated a team or improved customer satisfaction, as these are key aspects of the Floor Manager role.
✨Tip Number 3
Demonstrate your flexibility and problem-solving skills. Think of instances where you've had to adapt quickly to changing circumstances, as this is crucial in a fast-paced retail environment like ours.
✨Tip Number 4
Show enthusiasm for career progression. Express your interest in the clear development pathways available at B&M, highlighting your ambition to grow within the company and take on more responsibilities.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you want to work for B&M specifically and how your values align with their commitment to staff development.
Highlight Key Skills: In your application, emphasise your effective communication skills, flexibility, and 'can do' attitude. These are essential traits for the Floor Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BM Stores
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, motivated colleagues, or improved store performance.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key for this role, be ready to discuss your approach to customer satisfaction. Think of specific instances where you went above and beyond to ensure customers had a great experience.
✨Familiarise Yourself with KPIs
The job requires a strong knowledge of Key Performance Indicators (KPIs). Brush up on what KPIs are relevant in retail and be prepared to discuss how you've met or exceeded them in previous roles.
✨Demonstrate Flexibility and Adaptability
This role requires a flexible approach to work patterns. Be ready to talk about times when you've adapted to changing circumstances or taken on additional responsibilities to support your team.
