Social Media Manager

At Nscale, our Marketing team plays a critical role in driving the adoption and engagement of our GenAI cloud platform. We take a data-centric approach to connecting with our core audience, ensuring their needs are understood and reflected in our marketing strategies. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Come join the team and join us in building the technology that powers the future.

About the Role

This role is essential in shaping and amplifying Nscale’s voice across social platforms. As a Social Media Manager, you’ll be responsible for building and executing a comprehensive social media strategy that strengthens our brand, drives engagement, and fosters community growth. Your work will ensure that Nscale's presence on platforms like X, LinkedIn, Reddit, and beyond is dynamic, consistent, and resonates with our audience. You’ll work closely with the Digital Marketing Manager to align campaigns and initiatives while owning the end-to-end management of Nscale's social channels. This includes developing content calendars, monitoring platform performance, and engaging directly with our community to ensure Nscale remains at the forefront of AI and cloud computing conversations.

Responsibilities

• Develop and execute a social media strategy aligned with Nscale’s short-term and long-term goals.
• Manage Nscale’s social media accounts, including X, LinkedIn, and Reddit, ensuring consistent posting and community engagement.
• Create compelling, platform-specific content (text, graphics, videos) to drive engagement and brand awareness.
• Monitor and respond to social media activity, engaging with followers, addressing inquiries, and building Nscale’s community.
• Collaborate with the Digital Marketing Manager, Creative and Partnerships Manager, and Events and Partnership Manager to integrate social media campaigns with broader marketing initiatives.
• Track and report on social media performance using analytics tools, providing actionable insights to improve engagement and reach.
• Identify trends, platform updates, and emerging opportunities to keep Nscale’s social presence fresh and relevant.
• Work with internal teams (Design, Product, and Engineering) to highlight key company milestones, thought leadership, and events.
• Coordinate influencer partnerships and collaborations to amplify brand reach.
• Manage a repository of social media assets, ensuring alignment with brand guidelines.

Qualifications

• 3-5+ years in social media management, content creation, or related roles, preferably in the high-tech or AI industry.
• Strong understanding of social media platforms (X, LinkedIn, Reddit, YouTube, etc.) and best practices for B2B audiences.
• Proven track record of creating engaging content and building social media communities.
• Experience using social media management tools (e.g., Metricool and Hootsuite), design tools such as Figma and analytics platforms to track performance.
• Excellent communication skills with a creative and strategic mindset.
• Ability to multitask and thrive in a fast-paced environment.

Ways to Stand Out

• Experience in B2B social media management within the AI or tech sector.
• Familiarity with running paid social media campaigns.
• Proven success in leveraging social media for thought leadership and brand storytelling.
• Knowledge of SEO principles and content marketing strategies to enhance visibility.
• Prior experience working with tech influencers or managing social collaborations.

In all we do, our core values guide us.

Relentless Innovation
At Nscale, we constantly push the boundaries of innovation, embracing creative risks to shape the future. Our aim is to deliver products that not only meet but exceed today’s expectations, setting new standards for tomorrow.

Ownership and Accountability
Every Nscaler is fully accountable for their work, driving it with excellence and urgency. We set high standards, ensuring that our contributions are not just good but exceptional.

Openness and Transparency
We believe trust and transparency are key to our success. We maintain open communication within our teams and with stakeholders, sharing both successes and challenges. Our open-source approach allows customers to explore our technology, building trust and ensuring our solutions are both innovative, secure, and reliable.

Customer-Centric Focus
Our customers are central to our mission, and we are committed to delivering impactful solutions that drive real-world success. We focus on deeply understanding their needs and challenges, striving to exceed expectations in both product quality and service.

Sustainability
We are dedicated to considering the long-term environmental and societal impacts of our technologies. By integrating sustainability into our operations and product development, we ensure that our innovations are both effective and responsible, contributing positively to the world around us.

Full-Speed Collaboration
Collaboration at Nscale is fast, efficient, and respectful. We work together seamlessly, with clear communication and mutual respect, ensuring our shared goals are met with high standards and impactful outcomes.

Equal Opportunities Statement
At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.