Telesales Executive

Part time | Flexible hours between 12pm – 8pm Our client is currently looking for a motivated and personable Telesales Executive to become a vital part of their Customer Operations Team at their Inverness office. Youll play a key role in driving customer growth and satisfactionengaging with both new prospects and existing customers to deliver exceptional service and value. What youll be doing:
Making outbound calls to potential customers generated through marketing and field sales
Handling inbound sales enquiries with professionalism and urgency
Understanding customer needs through effective questioning and recommending suitable packages
Promoting Value Added Services (VAS) and upselling higher-value tariffs
Managing contract renewals and encouraging customer referrals
Using CRM tools to accurately track calls, manage leads, and maintain pipeline visibility
Supporting the customer service team to ensure a smooth onboarding experience
Handling objections confidently and professionally
Ensuring every customer interaction meets our quality standards and reflects our brand positively
What were looking for:
Previous experience in a customer-focused or telesales role
Strong verbal communication and active listening skills
A positive, adaptable attitude with a customer-first mindset
Resilience and the ability to stay calm under pressure
Confidence representing a brand and promoting its value
Flexibility to work some evening shifts when required
If you are looking for part time work and the above sounds of interest please contact Lyndsey at Global Highland TPBN1_UKTJ