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- Tasks: As a Service Engineer, you'll service and repair stairlifts and lifting equipment across Lancashire.
- Company: Stannah is a family-owned company dedicated to improving access and independence for people since 1867.
- Benefits: Enjoy competitive salary, profit share bonuses, 25 days holiday, and health cash plans.
- Why this job: Join a supportive team that values your contributions and offers growth opportunities in a diverse environment.
- Qualifications: NVQ Level 2 in Lift Engineering or equivalent experience in electrical/mechanical engineering is preferred.
- Other info: A valid UK driving licence and clean DBS are essential; on-call rota participation is required.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced Service Engineer who has Stairlift experience to cover a route across Lancashire. As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Warrington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment.
We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company.
Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience. All our Service Engineers are equipped with company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role. You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary.
Responsibilities:- Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts
- Ensure a high standard of service and customer care is maintained
- Conduct effective risk assessments
- Completion of log cards
- NVQ level 2 in Lift Engineering or equivalent is desirable.
- Excellent mechanical and electrical engineering knowledge is essential
- Stairlift experience
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.
Benefits Include:
- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Company Sick Pay
- Enhanced maternity and paternity provision
- Free parking
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Service Engineer employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with Stannah's products and services, especially stairlifts and goods lifting equipment. Understanding the specifics of what you’ll be working on will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Stannah on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to discuss your previous experience with stairlifts or similar equipment in detail. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Highlight any relevant certifications or training you have, particularly your NVQ Level 2 in Lift Engineering or equivalent. If you have transferable skills from electrical or mechanical engineering, make sure to emphasise those as well.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any stairlift or lift engineering work. Emphasise your NVQ Level 2 qualification or equivalent, and detail your mechanical and electrical engineering knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your commitment to high standards of service. Mention specific experiences that demonstrate your skills in servicing and repairing lifts.
Highlight Relevant Skills: In your application, clearly outline your skills related to risk assessments and customer care. Stannah values these traits, so make sure they stand out in your written materials.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Engineer role.
How to prepare for a job interview at Stannah
✨Showcase Your Technical Skills
Make sure to highlight your mechanical and electrical engineering knowledge during the interview. Be prepared to discuss specific experiences with stairlifts or similar equipment, as this will demonstrate your suitability for the role.
✨Emphasise Customer Care
Stannah values customer service highly, so be ready to share examples of how you've provided excellent service in previous roles. Discuss how you handle customer concerns and ensure their needs are met.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and technical know-how. You might be asked to explain how you would conduct a risk assessment or troubleshoot a common issue with stairlifts.
✨Demonstrate Your Commitment to Safety
Safety is crucial in this role, so be prepared to talk about your understanding of safety protocols and how you ensure compliance in your work. This will show that you take the responsibilities of a Service Engineer seriously.
