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- Tasks: Lead the team and ensure excellent customer service during evening shifts.
- Company: Join a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for growth.
- Why this job: Be part of a fun culture that values your input and development.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customers.
- Other info: Perfect for students looking for evening work with a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru.
Shift Manager (Evenings) employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (Evenings)
✨Tip Number 1
Familiarise yourself with our customer service philosophy. Understanding how we prioritise customer satisfaction will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. We value managers who can inspire and engage their teams, so be ready to discuss your approach.
✨Tip Number 3
Research our various service channels, such as Click+Collect and drive-thru. Being knowledgeable about these services will allow you to speak confidently about how you can enhance the customer experience.
✨Tip Number 4
Prepare questions that show your interest in the role and the company culture. Asking insightful questions can set you apart and demonstrate your enthusiasm for joining our team.
We think you need these skills to ace Shift Manager (Evenings)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Manager. Highlight your experience in customer service and team management in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in managing teams and ensuring customer satisfaction. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management style. Mention how you can contribute to the team and ensure smooth operations during evening shifts.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key for a managerial role.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and problem-solving skills.
✨Understand Customer Service Excellence
Since the role focuses on putting customers first, make sure you can discuss what excellent customer service means to you. Think of specific instances where you went above and beyond for a customer and how that impacted their experience.
✨Familiarise Yourself with Different Channels
The job involves various service channels like in-shop, delivery, Click+Collect, and drive-thru. Research these channels and be ready to discuss how you would manage operations across them effectively.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the position. This will also help you gauge if the company is the right fit for you.
