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For Companies At a Glance
- Tasks: Be the go-to person for event queries and ensure everything runs smoothly.
- Company: Join a prestigious law firm in London known for its excellence.
- Benefits: Enjoy a dynamic office environment with opportunities for growth and learning.
- Why this job: Perfect for those who love events and want to make a real impact.
- Qualifications: Customer service experience and IT skills are essential; creativity is a plus!
- Other info: Flexibility in working hours is key, as events can vary.
The predicted salary is between 30000 - 42000 £ per year.
Owen Reed is looking to recruit a top Event Administrator for a top law firm in London.
Key Responsibilities
- Act as the first point of contact for event-related enquiries and ensure excellent client experience.
- Support the Client Services Team in their daily responsibilities when working within events.
- Provide on-site operational support including responding to AV requests, answering phones, and general event coordination.
- Manage all events bookings within the Cannon Place event space using the firm's booking systems and databases.
- Liaise with internal teams including Hospitality, AV, Cleaning and Facilities to ensure all event requirements are met and executed to a high standard.
- Coordinate with the Marketing & BD Events team to support centrally organized events hosted on-site.
- Collaborate with internal stakeholders and external hosts to ensure seamless event delivery from planning through to post-event debrief.
- Monitor the upkeep and readiness of event spaces, ensuring cleanliness, appropriate setup, functioning AV equipment, and professional presentation.
- Arrange catering, audio-visual setup, and technical requirements for events in line with specifications.
- Ensure compliance with the firm’s business development and event policies, including the event approval process.
- Run regular meetings to maintain communication with key departments to support the smooth running of all scheduled events.
- Work with the finance team to ensure accurate tracking of event costs, including correct cost coding, invoicing, and reconciliation of expenses.
- Comply with all site security procedures and health & safety regulations.
- Oversee and manage ad hoc courier and hand-delivered items relating to events.
- Liaise with IT and AV suppliers for specialist equipment support, fault reporting, and issue resolution.
- Set up and support the use of conference room technology, including laptops, projectors, screens, teleconferencing equipment, video conferencing tools, Microsoft Teams/Lync pods, and other AV systems.
- Assist in the development and implementation of standard operating procedures for events and room usage.
- Support post-event reporting, including gathering feedback and evaluating event success.
- Manage or support event delegate lists, invitations, check-in and check-out and follow-ups using CRM systems or event software.
- Maintain inventory of event materials, equipment, and supplies.
- Assist with training new joiners or temporary staff on event protocols and AV systems.
- Support Management with project work, reporting or analytics where needed.
About You
- Proven working knowledge of customer service experience.
- A working knowledge of Microsoft Office, Manhattan Datacraft desirable.
- Ability to set up and troubleshoot IT and audio-visual equipment.
- Highly organised. Able to plan and prioritise the work of self and others.
- Ability to suggest and deliver creative/innovative solutions.
- Good interpersonal skills, flexible to work with a range of styles and personalities.
- Ability to maintain standards when under pressure.
- Able to build strong relationships with key stakeholders.
Event Administrator employer: Owen Reed
Contact Detail:
Owen Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Administrator
✨Tip Number 1
Familiarise yourself with the specific event management software and tools mentioned in the job description, such as CRM systems or event software. This knowledge will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the events industry, especially those who have experience in law firms or corporate environments. Attend relevant events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Showcase your organisational skills by volunteering to coordinate small events or projects in your current role or community. This hands-on experience can provide you with practical examples to discuss during interviews.
✨Tip Number 4
Research the law firm’s recent events and initiatives to understand their culture and values. This knowledge will allow you to tailor your conversations and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Event Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event administration and customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your ability to handle multiple tasks under pressure. Mention specific examples of past events you've coordinated and how you ensured their success.
Highlight Technical Skills: Since the role requires knowledge of AV equipment and Microsoft Office, be sure to mention any relevant technical skills or experiences. If you've set up conference technology before, include that in your application.
Showcase Interpersonal Skills: Emphasise your ability to work with diverse teams and stakeholders. Provide examples of how you've built strong relationships in previous roles, as this is crucial for the Event Administrator position.
How to prepare for a job interview at Owen Reed
✨Showcase Your Customer Service Skills
As an Event Administrator, you'll be the first point of contact for event-related enquiries. Be prepared to discuss your previous customer service experiences and how you ensured a positive client experience in those roles.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Bring examples of how you've successfully managed multiple tasks or events simultaneously, and explain your methods for prioritising work effectively.
✨Familiarise Yourself with AV Equipment
Since you'll be responsible for setting up and troubleshooting audio-visual equipment, it’s crucial to show your familiarity with such technology. Brush up on common AV setups and be ready to discuss any relevant experience you have.
✨Prepare for Team Collaboration Questions
Collaboration is key in this role, so expect questions about working with various teams. Think of specific instances where you successfully collaborated with others to deliver a project or event, highlighting your interpersonal skills.
