French speaking Hotel Reservations Executive

FRENCH SELECTION (FS)

French speaking Hotel Reservations Executive

Location: Central London

Salary: £35,000 per annum

Ref: 765CA

To apply using our preferred format, please visit French Selection website (see below), go to the vacancies page, and search job reference: 765CA

Website: www.french-selection.co.uk

A prestigious luxury hospitality group with iconic hotels in the UK and continental Europe. The company is renowned for its exceptional service and distinctive guest experiences.

Main duties:

To manage reservations enquiries and bookings for luxury hotel properties while providing a seamless and memorable experience for international clients.

The role:

– Handle incoming room reservations in French and English

– Deliver a first-class guest experience with attention to detail and warmth

– Maximise room revenue through effective cross-selling and up-selling strategies

– Maintain detailed knowledge of multiple hotel properties, offers, and packages

– Liaise with internal departments to ensure smooth guest journeys

– Represent the brand professionally via phone, email, and online channels

The candidate:

– Fluent in French and English (spoken and written)

– Previous experience in hospitality, reservations, hotels or customer service preferred

– Confident communicator with a warm and professional approach

– Organised, detail-oriented, and comfortable working in a fast-paced environment

– High standard of personal presentation and interpersonal skills

– Proficient with Microsoft 365; knowledge of hotel CRM/reservations systems is an advantage

The salary: £35,000 per annum