Deputy Boutique Director

Deputy Boutique Manager

• London
• Salary up to 65k + great package

Opportunity to join a luxury brand with a fiercely feminine soul, seeking a Deputy Boutique Director.

This isn’t just another retail leadership role – its your chance to help steer a boutique that’s thrives on artistry, precision and unapologetic individuality. Not a place to follow trends; a place that defines them, if you have an eye for detail and a flair for style with substance, keep reading.

• Day to day operations of the Boutique
• Support the Boutique Director in the management of the team to optimize personal and boutique performance and profitability
• Communicate and motivate the team around the strategy and vision of the brand and their collective and individual contributions
• Support the Boutique Director in conducting team meetings, ensuring that staff is aware of the targets and clients experience best practices
• Support the Boutique Director with the annual performance management process to provide feedback
• Delegate operations activities and establish clear responsibilities within the team
• Provide trainings to the team and support the coaching to drive success
• Elevate client experience in store and out of store ensuring brand guidelines are met
• Leverage all clienteling tools to achieve the results: clienteling app, client development plans.
• Partner with local opportunities, personal shoppers / stylists, and other groups to acquire luxury audience
• Supervise the boutique back office and administration with invoices, planning, payroll, commissions etc.
• Ensure the boutique is properly maintained and take corrective actions in accordance with the Brand standards & guidelines
• Ability to handle multiple demands and competing priorities
• Strong customer service approach and ability to drive CRM initiatives