Soft Facilities Monitoring Officer
Soft Facilities Monitoring Officer

Soft Facilities Monitoring Officer

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead audits and monitor Soft FM services to ensure top-notch quality.
  • Company: Join a rapidly growing team delivering essential facilities management across the West Midlands.
  • Benefits: Enjoy a competitive salary with a recruitment premium and opportunities for professional development.
  • Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
  • Qualifications: Degree or equivalent in Facilities Management; experience in service delivery is a must.
  • Other info: This is a 12-month fixed-term role with potential secondment opportunities.

The predicted salary is between 36000 - 60000 £ per year.

This is a fixed term post for 12 months Facilities Monitoring Officer – Grade F Based at: Various/ Based at Venture House Hours: 37.5h We are looking for an organized, self-motivated, pro-active, problem solving individual who takes pride in their work. Someone who has practical audit experience in a customer facing service industry. Recruitment Premium: This position attracts a Recruitment Premium of between £5,000 to £7,500 per annum, dependent on the candidates\’ skills and experience which must be demonstrated at interview and through the application process. The premium will only be paid for the duration of the fixed term contract and for a maximum duration of 12 months. Secondment: SSL has a 12 month\’ secondment opportunity available, whereby we would welcome applications from applicants on NHS Terms and Conditions, who are looking to widen their knowledge and experience working within a Soft Facilities Contract Monitoring Team, within a best in class PFI Management Team. SSL is prepared to recognise employees T & C\’s and will work with your organisation to host you during this period providing an opportunity to be mutually beneficial to you and SSL. Role Purpose: Responsible for managing and leading on PLACE Assessments Responsible for the monitoring and conducting audits of all areas of Soft FM for the Trusts PFI contract.

Soft Facilities Monitoring Officer employer: Summerhill Services

At SSL, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and professional growth. Our commitment to employee development is evident through opportunities for secondments and training within our best-in-class PFI Management Team, ensuring you gain valuable experience while contributing to meaningful service delivery across the West Midlands. With competitive benefits, including a Recruitment Premium and a supportive culture that values innovation and teamwork, joining us as a Soft Facilities Monitoring Officer at Venture House means becoming part of a dedicated team that makes a real difference in the community.
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Contact Detail:

Summerhill Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Soft Facilities Monitoring Officer

✨Tip Number 1

Familiarize yourself with the key responsibilities of the Facilities Monitoring Officer role. Understanding the specifics of PLACE Assessments and Soft FM services will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any practical audit experience you have in customer-facing service industries. Be prepared to discuss specific examples where you've successfully managed or monitored service contracts.

✨Tip Number 3

Showcase your leadership skills and ability to motivate a team. Think of instances where you've inspired others to achieve high standards, as this aligns with the qualities we are looking for.

✨Tip Number 4

Prepare to discuss your experience with complex computer software, especially in relation to data analysis and reporting. Being able to present complex information clearly will be crucial in this role.

We think you need these skills to ace Soft Facilities Monitoring Officer

Organizational Skills
Self-Motivation
Problem-Solving Skills
Practical Audit Experience
Customer Service Orientation
Quality Monitoring
Contract Management
KPI Monitoring
Data Analysis
Report Writing
Communication Skills
Leadership Skills
Negotiation Skills
Attention to Detail
Ability to Work Under Pressure
Adaptability
Confidentiality
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in a healthcare environment. Emphasize your practical audit experience and any specific achievements that demonstrate your problem-solving skills.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organization. Mention how your skills align with the job requirements, particularly your experience in managing and monitoring service contracts and your ability to work under pressure.

Highlight Relevant Qualifications: Clearly list your qualifications, especially those related to Facilities Management and any relevant certifications like Food Safety or Cleaning Auditing. This will help demonstrate your suitability for the role.

Prepare for Interview Questions: Anticipate questions related to your experience with PFI contracts and your approach to quality monitoring. Be ready to provide examples of how you've successfully managed audits and resolved complex issues in previous roles.

How to prepare for a job interview at Summerhill Services

✨Showcase Your Audit Experience

Make sure to highlight your practical audit experience in customer-facing service industries. Be prepared to discuss specific examples of audits you've conducted and the outcomes, as this will demonstrate your capability to manage and monitor Soft FM services effectively.

✨Demonstrate Problem-Solving Skills

Since the role requires a proactive problem-solving approach, come prepared with examples of challenges you've faced in previous roles and how you resolved them. This will show that you can handle complex queries and lead your team in finding solutions.

✨Emphasize Communication Skills

Effective communication is key in this role. Be ready to discuss how you've successfully communicated with senior management and other stakeholders in the past. Highlight any experience you have in report writing and presenting complex information clearly.

✨Exhibit Your Organizational Abilities

As the position involves various administrative tasks, demonstrate your organizational skills during the interview. Discuss how you manage your time, prioritize tasks, and maintain high productivity, especially under pressure.

Soft Facilities Monitoring Officer
Summerhill Services
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  • Soft Facilities Monitoring Officer

    Birmingham
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-02-01

  • S

    Summerhill Services

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