Digital Insight Analyst

Digital Insight Analyst

Liverpool Full-Time 34000 - 46000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Analyse web and customer data to drive digital strategy and optimise performance.
  • Company: Join a high-growth Ecommerce brand with ambitious plans for expansion.
  • Benefits: Enjoy competitive salary, collaborative culture, and opportunities for professional growth.
  • Why this job: Be at the forefront of digital insights, shaping user experience and marketing strategies.
  • Qualifications: Experience in web analytics, particularly with GA4; strong communication skills required.
  • Other info: Ideal for those looking to advance their career in a dynamic, product-led environment.

The predicted salary is between 34000 - 46000 £ per year.

Forward Role is excited to be supporting in the search for a passionate Digital Insight Analyst to join a high-growth Ecommerce brand. This is an exciting opportunity to play a key role in shaping digital performance for a thriving, product-led retail business with major growth plans across new product categories, digital marketing, and international markets.

As a Digital Insight Analyst, you will join a newly developed and growing data function. You will be the bridge between data and decision-making – providing deep insights that will shape UX, optimise conversion, and drive digital strategy across ecommerce and marketing.

The role will be predominantly focusing on Web Analytics – digging into ecommerce and website metrics, unearthing actionable insights and driving change. You will also be supporting the Performance Marketing team in understanding campaign effectiveness across different channels.

  • Analyse website and customer behaviour data
  • Report on key digital metrics including conversion, basket behaviour, checkout flow, and engagement.
  • Build customer journey profiles and segment analysis to support strategic planning and conversion improvements.
  • Develop dashboards and visualisations to help stakeholders monitor performance and spot trends.
  • Evaluate the impact of website changes, content updates, and marketing campaigns on performance metrics.
  • Support A/B testing initiatives to continuously drive conversion and improvements to the user experience.
  • Provide insights that inform trading, design, and content decisions.
  • Work closely with teams across Digital, Marketing, and Ecom to define and answer key business questions.
  • Present data in a way that is clear and digestible for non-technical audiences.

Skills & Experience:

  • Previous experience as a Web or Digital Analyst (or similar) – you must have experience working with website and digital data, and ideally ecommerce/retail metrics.
  • Experience with GA4 is essential.
  • Shopify, ContentSquare and Power BI are desirable.
  • Experience building reports and dashboards.
  • Comfortable working with large data sets and turning them into actionable insights.
  • Excellent communication skills and stakeholder management.
  • Experience with data visualisation tools is a plus.

This is a fantastic role for someone ready to take the next step in their digital analytics career, joining a collaborative team at a business undergoing exciting growth!

Digital Insight Analyst employer: Forward Role Recruitment

Join a dynamic and innovative Ecommerce brand in Warrington as a Digital Insight Analyst, where you'll be at the forefront of shaping digital performance and driving strategic decisions. With a strong focus on employee growth, our collaborative work culture encourages continuous learning and development, while offering competitive salaries and the opportunity to make a significant impact in a high-growth environment. Experience the unique advantage of working in a thriving retail business that values data-driven insights and fosters a supportive atmosphere for all team members.
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Contact Detail:

Forward Role Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Insight Analyst

✨Tip Number 1

Familiarise yourself with the key tools mentioned in the job description, especially GA4 and Power BI. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.

✨Tip Number 2

Prepare to discuss specific examples of how you've used data to drive decision-making in previous roles. Think about metrics you've analysed and the insights you've derived that led to tangible improvements.

✨Tip Number 3

Showcase your ability to communicate complex data insights clearly. Practice explaining your past projects to friends or family who aren't familiar with digital analytics to ensure you can convey your findings effectively.

✨Tip Number 4

Network with professionals in the ecommerce and digital analytics space. Attend relevant webinars or local meetups to connect with others in the industry, which could lead to valuable referrals or insights about the role.

We think you need these skills to ace Digital Insight Analyst

Web Analytics
Google Analytics 4 (GA4)
Data Analysis
Ecommerce Metrics
Dashboard Development
Data Visualisation
Performance Marketing Analysis
A/B Testing
Customer Journey Mapping
Stakeholder Management
Communication Skills
Shopify
ContentSquare
Power BI
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Web or Digital Analyst. Focus on your work with website and digital data, especially in ecommerce settings. Mention specific tools like GA4, Shopify, and Power BI if you have experience with them.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital analytics and how it aligns with the company's growth plans. Discuss your ability to provide actionable insights and your experience in optimising conversion rates and user experience.

Showcase Your Analytical Skills: Provide examples of how you've used data to drive decision-making in previous roles. Highlight any experience with A/B testing, building dashboards, or presenting data to non-technical audiences, as these are key aspects of the role.

Proofread and Edit: Before submitting your application, carefully proofread your documents. Check for any spelling or grammatical errors and ensure that your information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Forward Role Recruitment

✨Know Your Metrics

Familiarise yourself with key ecommerce metrics such as conversion rates, basket behaviour, and checkout flow. Be prepared to discuss how these metrics impact business decisions and how you can leverage them to drive digital strategy.

✨Showcase Your Tools

Highlight your experience with tools like GA4, Shopify, and Power BI during the interview. Be ready to provide examples of how you've used these tools to analyse data and generate actionable insights in previous roles.

✨Communicate Clearly

Since you'll be presenting data to non-technical audiences, practice explaining complex data insights in simple terms. Use examples from your past work to demonstrate your ability to make data digestible for stakeholders.

✨Prepare for A/B Testing Discussions

Be ready to discuss your experience with A/B testing initiatives. Share specific examples of tests you've conducted, the outcomes, and how they influenced user experience and conversion rates.

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