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For Companies At a Glance
- Tasks: Install electronic systems and provide technical support across the UK & Ireland.
- Company: Join a well-established company known for quality workmanship and excellent customer service.
- Benefits: Enjoy a company car or car allowance and gain valuable field experience.
- Why this job: Perfect for tech enthusiasts who love problem-solving and working in diverse environments.
- Qualifications: Experience with electronics and Windows IT systems is essential; training provided.
- Other info: Regular overnight stays required; must be able to commute to the South Coast office.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for an experienced Service Technician to work with our client installing electronic systems into a variety of environments. This is an exciting role with a well-established company who pride themselves on providing quality workmanship and amazing customer service. This is a field-based role working Monday - Friday covering the whole of the UK & Ireland, so the role will require regular overnight stays. The office is based on the South Coast, so you will need to be able to get to the office when you are not on site.
You will need to have previous experience in a similar role including electronics knowledge and strong Windows-based IT skills including both software and networking.
The Role
- Installing specialist electronic systems into a variety of environments.
- Supporting the client with technical information.
- Site surveys and preparation of RAMS.
- Planned system maintenance.
- Producing service reports.
- Communicating clearly to the client and office team on projects.
- Provision of Technical System support, both on site and remotely.
- Problem solving, forward thinking and overcoming challenges.
- Knowledge and compliance of Health and Safety requirements.
The Ideal Candidate
In order to be considered for this role you will need to be confident with Electronics and Windows-based IT Systems. You will need to be professional, presentable and polite as you will be in a customer-facing position. Ideally, you will have experience working in a similar field-based role. You will need to have an eye for detail and genuinely care about doing a good job and getting the detail right. You will need to be self-motivated and committed in your work. The right attitude is more important than anything and full product training will be provided.
Additional Information
A company car / car allowance will be provided. As we are anticipating a large volume of applications, we regret that we will be unable to respond to individual applications. Please assume that if we have not contacted you within 3 days that your application has not been successful on this occasion.
Service Technician employer: Hartley Resourcing
Contact Detail:
Hartley Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the specific electronic systems that the company installs. Research their products and services to demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Brush up on your Windows-based IT skills, especially in software and networking. Being able to discuss your technical proficiency confidently can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving abilities. Think of examples from your past experience where you successfully overcame challenges, as this role requires a forward-thinking approach.
✨Tip Number 4
Since this is a customer-facing role, practice your communication skills. Be ready to explain complex technical information in a clear and polite manner, as this will be crucial when interacting with clients.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electronics and Windows-based IT systems. Include specific examples of previous roles where you installed electronic systems or provided technical support.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to communicate effectively. Mention your problem-solving abilities and how you can contribute to the company's commitment to quality workmanship.
Highlight Relevant Experience: In your application, emphasise any field-based experience you have, especially if it involved overnight stays or working in various environments. This will show that you are adaptable and ready for the demands of the role.
Show Enthusiasm: Express your genuine interest in the position and the company. Mention why you want to work as a Service Technician and how you align with their values of quality and customer service.
How to prepare for a job interview at Hartley Resourcing
✨Showcase Your Technical Skills
Make sure to highlight your experience with electronics and Windows-based IT systems during the interview. Be prepared to discuss specific projects where you successfully installed or maintained electronic systems, as this will demonstrate your technical competence.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with clients, it's crucial to convey your ability to communicate clearly and professionally. Share examples of how you've handled customer queries or resolved issues in previous roles to showcase your customer service skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you faced challenges on-site and how you overcame them. This will show your forward-thinking approach and ability to handle unexpected situations.
✨Emphasise Attention to Detail
The job requires a keen eye for detail, so be ready to discuss how you ensure quality in your work. Provide examples of how your attention to detail has positively impacted your previous projects, reinforcing your commitment to delivering high-quality results.
