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- Tasks: Engage with candidates and place them in meaningful jobs while managing compliance and administrative tasks.
- Company: Brook Street is a leading UK recruitment agency, dedicated to ethical practices and personal service.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, 24 days holiday, and health & wellbeing support.
- Why this job: Join a vibrant community that celebrates achievements and prioritises your growth and wellbeing.
- Qualifications: Looking for ambitious individuals with customer service experience and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 33600 £ per year.
Base salary of £24k + monthly bonus
Cardiff - Hybrid working
We are looking for driven and ambitious individuals to join our winning team in Brook Street. As a Delivery Recruitment Consultant your role is to proactively engage with candidates and place them into meaningful temporary or permanent employment with our clients as well as undertake administrative tasks, ensure candidates are compliant, correspond with candidates via phone and email and ensure all databases are kept up to date with accurate information. If you are a team player with great customer service skills, excellent attention to detail and able to multitask efficiently whilst handling large volume of tasks, this role is perfect for you.
About the role:
- Proactively engage with candidates to meet client requirements
- Take ownership of candidate onboarding, right to work and compliance checks
- Conducting telephone screening for applicants and arranging interviews
- Dealing with and co-ordinating responses to ad-hoc contract issues and problems
- Ensure compliance with company, client, and legislative requirements.
- Maintain and control accurate data using legislative and company systems
- Ensure an effective and secure system for all information/data including paper-based documents
- Sustain existing client relationships and maximise new business to increase revenue
- Provide excellent customer service
- Promote Brook Street's professional image.
Who we’re looking for:
- An ambitious individual with valuable experience within customer service and administrative roles.
- A strong work ethic and hunger to learn
- Ambition, drive, and a money motivated attitude
- First class communication skills
What you’ll receive:
- Bespoke Training: On the job & online training programme to ensure your success
- Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
- Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
- Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
- Pension: Competitive plan with contributions that grow with your length of service.
- Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
- Work life balance: Generous family friendly policies, including an employee assistance programme.
- Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About us:
Your local recruitment experts. We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.
We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we’re happy to talk about flexible working.
Discover why we are so proud to be Brook Street. Apply now.
Delivery Recruitment Consultant employer: Brook Street Internal Talent
Contact Detail:
Brook Street Internal Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Recruitment Consultant
✨Tip Number 1
Familiarise yourself with the recruitment industry, especially in temporary and permanent placements. Understanding the nuances of candidate engagement and compliance checks will give you an edge during discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships or resolved issues in previous roles. This will demonstrate your ability to provide excellent service, which is crucial for this position.
✨Tip Number 3
Practice your communication skills, particularly over the phone. Since you'll be conducting telephone screenings, being articulate and confident will help you make a strong impression on both candidates and clients.
✨Tip Number 4
Research Brook Street's values and culture. Being able to align your personal values with those of the company will not only help you stand out but also show that you're genuinely interested in being part of their team.
We think you need these skills to ace Delivery Recruitment Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise skills like communication, attention to detail, and multitasking, as these are crucial for the Delivery Recruitment Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ambition and drive. Mention specific examples of how you've successfully engaged with candidates or clients in the past, and express your enthusiasm for joining Brook Street.
Highlight Compliance Knowledge: Since the role involves compliance checks, mention any experience you have with onboarding processes or maintaining accurate data. This will demonstrate your understanding of the importance of compliance in recruitment.
Showcase Your Team Player Attitude: In your application, illustrate your ability to work well within a team. Provide examples of how you've collaborated with others to achieve common goals, as this aligns with Brook Street's values.
How to prepare for a job interview at Brook Street Internal Talent
✨Show Your Customer Service Skills
As a Delivery Recruitment Consultant, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully handled client or candidate interactions, showcasing your ability to communicate effectively and resolve issues.
✨Highlight Your Multitasking Abilities
This role requires managing multiple tasks simultaneously. Be ready to discuss how you've effectively juggled various responsibilities in previous jobs. Use specific examples to illustrate your organisational skills and ability to prioritise tasks under pressure.
✨Research Brook Street
Familiarise yourself with Brook Street's values and mission. Understanding their commitment to putting people at the heart of their operations will help you align your answers with their ethos during the interview, demonstrating that you're a good cultural fit.
✨Prepare for Compliance Questions
Since compliance is a key part of the role, be prepared to answer questions related to candidate onboarding and legislative requirements. Brush up on relevant laws and regulations, and think about how you would ensure compliance in your day-to-day tasks.
