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- Tasks: Manage daily operations in a datacentre, ensuring top-notch service delivery and customer satisfaction.
- Company: Join Radius, a leader in datacentre management and service excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team striving for 5-star service in a cutting-edge industry.
- Qualifications: Experience in datacentre operations and expertise in electrical or connectivity disciplines required.
- Other info: Mentorship opportunities available to help you grow your skills and career.
The predicted salary is between 43200 - 72000 £ per year.
Radius is seeking an experienced Datacentre Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus on setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management: Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security.
Commercial Support: Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance: Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
Management of contractors and supplier of Services: Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared / Dedicated Installations in a Data Centre environment. Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control.
Datacenter Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in data centre management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the data centre industry. Attend relevant conferences or webinars, and connect with people on platforms like LinkedIn. Building relationships can lead to valuable insights and potential referrals for the Datacentre Manager position.
✨Tip Number 3
Prepare to discuss your experience with managing contractors and suppliers. Be ready to provide examples of how you've successfully driven performance against KPIs in previous roles, as this is a key aspect of the job.
✨Tip Number 4
Research Radius and their operational excellence objectives. Understanding their company culture and goals will help you tailor your approach and demonstrate how you can contribute to their vision during the interview process.
We think you need these skills to ace Datacenter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in datacentre management and relevant technical skills. Focus on specific achievements that demonstrate your ability to meet SLAs and manage contractors effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for datacentre operations and how your background aligns with the role's requirements. Mention your experience with project management and stakeholder engagement to showcase your fit for the position.
Highlight Relevant Experience: When detailing your work history, emphasise your experience in managing service delivery and operational excellence within a datacentre environment. Use metrics to illustrate your success in previous roles.
Prepare for Technical Questions: Anticipate technical questions related to datacentre operations, such as your understanding of electrical systems, connectivity, and health & safety protocols. Be ready to discuss how you've applied this knowledge in past projects.
How to prepare for a job interview at Radius
✨Showcase Your Technical Expertise
Make sure to highlight your experience in data centre operations, especially in areas like electrical systems, connectivity, and health & safety. Be prepared to discuss specific projects you've managed and the outcomes achieved.
✨Demonstrate Leadership Skills
As a Datacentre Manager, you'll need to manage contractors and suppliers effectively. Share examples of how you've led teams, mentored staff, or improved service delivery in previous roles to illustrate your leadership capabilities.
✨Understand the Company’s Objectives
Research Radius and their operational excellence goals. Be ready to discuss how your experience aligns with their objectives and how you can contribute to achieving a 5-star datacentre standard.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves engaging with senior stakeholders, think of examples where you've successfully influenced decision-making or managed change. This will demonstrate your ability to navigate complex organisational dynamics.
