Credit Control Assistant

Credit Control Assistant

Stevenage Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Chase aged debt via phone and email while resolving customer queries.
  • Company: Join a dynamic team in Watford focused on credit control.
  • Benefits: Enjoy flexible working hours and potential Saturday overtime.
  • Why this job: Gain valuable experience in finance while engaging with diverse customers.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and attention to detail.
  • Other info: Perfect for high school and college students looking for part-time work.

The predicted salary is between 28800 - 43200 £ per year.

A dedicated and detail-oriented Credit Control Assistant is required to join a busy team based in Watford. This role involves chasing aged debt via telephone and email, engaging with a diverse customer base to ensure timely payment and resolution of queries.

Working Hours:

  • Monday to Friday, 8:30am - 5:30pm (1 hour unpaid lunch)
  • Saturday overtime available (rota - 1 per month)

Credit Control Assistant employer: COTTRELL MOORE LIMITED

Join our dynamic team in Watford as a Credit Control Assistant, where we prioritise a supportive work culture that fosters collaboration and professional growth. Enjoy competitive benefits, including opportunities for overtime, and be part of a company that values your contributions while providing a pathway for career advancement in a thriving environment.
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Contact Detail:

COTTRELL MOORE LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Assistant

✨Tip Number 1

Familiarise yourself with common credit control practices and terminology. Understanding the basics of debt recovery and payment terms will help you engage more effectively with potential employers during interviews.

✨Tip Number 2

Practice your communication skills, especially over the phone and via email. Since the role involves chasing debts, being able to convey information clearly and professionally is crucial.

✨Tip Number 3

Research the company culture at StudySmarter. Knowing our values and how we operate can give you an edge in demonstrating your fit for the team during any discussions.

✨Tip Number 4

Prepare some questions to ask during the interview. This shows your interest in the role and helps you assess if the position aligns with your career goals.

We think you need these skills to ace Credit Control Assistant

Excellent Communication Skills
Attention to Detail
Customer Service Skills
Negotiation Skills
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Proficiency in Microsoft Office Suite
Data Entry Skills
Knowledge of Credit Control Processes
Teamwork and Collaboration
Adaptability
Organisational Skills
Experience with Accounting Software

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Credit Control Assistant. Highlight key skills such as attention to detail, communication, and customer engagement that are essential for this position.

Tailor Your CV: Customise your CV to reflect relevant experience in credit control or similar roles. Emphasise any previous experience with debt collection, customer service, or financial administration to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the requirements of the Credit Control Assistant position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.

How to prepare for a job interview at COTTRELL MOORE LIMITED

✨Know Your Numbers

As a Credit Control Assistant, you'll be dealing with financial data regularly. Brush up on your understanding of credit control metrics and be prepared to discuss how you would manage aged debt effectively.

✨Demonstrate Communication Skills

Since the role involves engaging with a diverse customer base, showcase your communication skills during the interview. Be ready to provide examples of how you've successfully resolved queries or handled difficult conversations in the past.

✨Show Attention to Detail

This position requires a keen eye for detail. Prepare to discuss how you ensure accuracy in your work, whether it's through double-checking figures or maintaining organised records.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would approach them, especially regarding chasing debts and resolving disputes.

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