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- Tasks: Chase aged debt via phone and email while resolving customer queries.
- Company: Join a dynamic team in Watford focused on credit control.
- Benefits: Enjoy a structured work schedule with potential Saturday overtime.
- Why this job: Gain valuable experience in finance while engaging with diverse customers.
- Qualifications: No specific qualifications required; just bring your enthusiasm and attention to detail.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 28800 - 43200 £ per year.
A dedicated and detail-oriented Credit Control Assistant is required to join a busy team based in Watford. This role involves chasing aged debt via telephone and email, engaging with a diverse customer base to ensure timely payment and resolution of queries.
Working Hours:
- Monday to Friday, 8:30am - 5:30pm (1 hour unpaid lunch)
- Saturday overtime available (rota - 1 per month)
Credit Control Assistant employer: COTTRELL MOORE LIMITED
Contact Detail:
COTTRELL MOORE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Familiarise yourself with common credit control practices and terminology. Understanding the basics of debt recovery and payment terms will help you engage more effectively with potential employers during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves chasing debts, being able to convey your message clearly and professionally is crucial.
✨Tip Number 3
Research the company culture at StudySmarter. Knowing our values and how we operate can give you an edge in demonstrating your fit for the team during any discussions or interviews.
✨Tip Number 4
Prepare examples from your past experiences that showcase your problem-solving skills and ability to handle difficult conversations. This will help you stand out as a candidate who can manage customer queries effectively.
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Credit Control Assistant. Highlight key skills such as attention to detail, communication, and customer engagement that are essential for this position.
Tailor Your CV: Customise your CV to reflect relevant experience in credit control or similar roles. Emphasise any previous experience with debt collection, customer service, or financial administration to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the requirements of the Credit Control Assistant position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at COTTRELL MOORE LIMITED
✨Know Your Numbers
As a Credit Control Assistant, you'll be dealing with financial data regularly. Brush up on your understanding of credit control metrics and be prepared to discuss how you would manage aged debt effectively.
✨Demonstrate Communication Skills
This role requires engaging with a diverse customer base. Be ready to showcase your communication skills during the interview. You might be asked to role-play a scenario where you need to chase a payment, so practice being clear and assertive yet polite.
✨Showcase Problem-Solving Abilities
Credit control often involves resolving queries and disputes. Prepare examples from your past experiences where you've successfully navigated challenges or resolved issues, highlighting your analytical thinking and negotiation skills.
✨Understand the Company’s Values
Research the company and its values before the interview. Being able to align your answers with their mission and demonstrate how you can contribute to their goals will make a strong impression.
