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For Companies At a Glance
- Tasks: Drive sales of IT solutions and services while building strong client relationships.
- Company: Join a dynamic company focused on technology-driven business growth and strong partnerships.
- Benefits: Enjoy a full-time role with opportunities for professional development and a supportive work culture.
- Why this job: Be part of a team that values adaptability, professionalism, and making a real impact through technology.
- Qualifications: Previous experience in IT sales or related fields is essential; strong communication skills are a must.
- Other info: We embrace diversity and inclusivity in our hiring practices.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Our client is a company that values professionalism, adaptability, and self-motivation. They are committed to building strong relationships and driving business growth through technology.
About the Role
As an Account Manager, you will be responsible for selling our extensive range of IT Solutions and Professional Services into Mid-Market, Enterprise and Public Sector clients. You will build relationships and partnerships identifying ways of transforming outcomes through technology. You will also be responsible for the whole sales cycle from lead generation to prospect visits, quoting, bids and close.
Responsibilities
- Achieve monthly and annual sales targets as agreed with management
- Develop and implement sales strategies to drive business growth
- Identify and pursue new business opportunities within both existing accounts and prospective/lapsed clients
- Maintain and grow relationships with existing customers to support retention and upsell opportunities
- Maintain regular communication with your client base, including service and commercial reviews, some of which will involve the stakeholders
- Demonstrate strong consultative sales techniques, including objection handling and conflict resolution
- Promote and sell the full portfolio of services, with a key focus on Professional Services and Communications
- Collaborate with internal teams to develop tailored IT solutions and proposals
- Liaise with relevant departments to ensure high levels of customer satisfaction and account retention
- Act as a point of escalation for clients where necessary
- Build and maintain relationships with key technology partners, including distributors and vendors
- Attend vendor events and technology training sessions as required to stay informed on industry developments
- Adhere to relevant industry frameworks and regulatory requirements
- Undertake any other ad hoc duties as needed to support business objectives
Qualifications
- Previous IT reseller, MSP or industry experience, familiar with dealing with the channel and distribution.
Required Skills
- Proven success of achieving /overachieving set sales targets
- Full understanding of products, market trends, prices, supplier discounts, services and solutions
- Experience of selling IT Hardware, Software, Professional Services and Support technologies in a consultative manner
- Ability to quickly build a rapport and develop strong professional relationships with clients
- Capable of managing own time and workload
- Develop and close business opportunities confidently
Preferred Skills
- Results-Driven, motivated by targets and KPIs. Focusing on business growth and long-term value
- A good commercial Awareness
- Can identify upsell and cross-sell opportunities and negotiate effectively
- Strong Relationship Builder, able to build rapport and trust with clients, stakeholders, and vendors
- Skilled at maintaining long-term partnerships and managing multiple stakeholders
- Consultative Sales Approach by asking the right questions, understands client pain points, and proposes tailored solutions
- Not just a product seller but a trusted advisor
- Technically Confident, understands IT and telecoms terminology (managed services, cloud, voice, cybersecurity)
- Can translate technical features into business benefits for non-technical clients
- Excellent Communication Skills. Clear, persuasive communicator both written and verbal
- Skilled at presenting proposals and handling objections
- Organised and Self-Sufficient. Manages pipelines, follow-ups, and account reviews independently
- Uses CRM tools and manages time effectively
- Collaborative Mindset, working well with customer service and vendors
- Puts customer success and company growth ahead of personal ego
- Resilient and Adaptable, handles setbacks professionally and bounces back quickly
- Adapts to changing markets, products, and technologies
- Professional and Ethical, representing the brand with integrity
- Maintains confidentiality and a high standard of client care
Pay range and compensation package
Full-Time, Permanent
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Information Technology Account Manager employer: Genesis Technology Services Limited
Contact Detail:
Genesis Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT solutions and professional services. This knowledge will not only help you understand the products better but also enable you to engage in meaningful conversations with potential clients, showcasing your expertise.
✨Tip Number 2
Network actively within the IT industry. Attend relevant events, webinars, and training sessions to meet key players and build relationships. This can lead to valuable connections that may help you land the role or provide insights into the company culture.
✨Tip Number 3
Develop a strong understanding of consultative sales techniques. Practice how to ask the right questions to uncover client pain points and tailor your approach accordingly. This skill is crucial for building trust and demonstrating your value as a trusted advisor.
✨Tip Number 4
Showcase your ability to manage multiple stakeholders effectively. Prepare examples from your past experiences where you've successfully navigated complex relationships, as this will highlight your organisational skills and collaborative mindset, both of which are essential for this role.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales, account management, and consultative selling. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to build strong client relationships. Mention specific achievements related to sales targets and how you've successfully managed accounts in the past.
Showcase Your Technical Knowledge: In your application, emphasise your understanding of IT products and services, especially those mentioned in the job description. Be prepared to discuss how you can translate technical features into business benefits for clients.
Highlight Your Soft Skills: Demonstrate your communication skills and ability to handle objections in your application. Provide examples of how you've built rapport with clients and resolved conflicts in previous roles.
How to prepare for a job interview at Genesis Technology Services Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the IT solutions and professional services offered by the company. Be prepared to discuss how these can benefit potential clients and address their specific needs.
✨Demonstrate Your Consultative Sales Skills
During the interview, showcase your ability to ask insightful questions and understand client pain points. Highlight examples from your past experience where you've successfully tailored solutions to meet client requirements.
✨Build Rapport with Interviewers
Since relationship building is key in this role, practice establishing a connection with your interviewers. Use active listening and engage in meaningful conversation to demonstrate your interpersonal skills.
✨Prepare for Objection Handling
Anticipate potential objections that might arise during the sales process and prepare thoughtful responses. This will show your interviewers that you are ready to tackle challenges head-on and can think on your feet.
