Learning & Development Specialist

Salary: £30,000 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid (Office: West Bromwich)

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it's not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

We're looking to recruit a Learning and Development Specialist to join our Learning and Development team. The role holder will identify, analyse and implement a wide range of learning solutions to support the people and organisational development requirements within West Brom.

What the role will look like:

• Liaise with Senior Managers and Managers across the business to provide expert advice on the best development methods for their staff.
• Complete needs analysis, design, delivery and evaluation of learning solutions to meet individual/department/organisational needs and regulatory requirements.
• Work with the Digital Learning Specialist to design, implement and update blended learning programmes.
• Adopt new technologies to create exciting and engaging learning modules and materials.
• Contribute to Learning & Development related projects as required, liaising with key stakeholders, to ensure projects delivered within agreed timescales.
• Provide coaching and mentoring sessions for staff in support of all learning and development programmes.
• Maintain awareness and knowledge of current people development theory & methods and provide suitable interpretation to Senior Managers, Managers and staff within the Society.
• Identify, manage and monitor risks and their controls which relate to Learning & Development.

What you will bring to the role:

• Ideally, holder of CIPD Certificate in Learning and Development (or equivalent) or willing to study towards.
• Ideally, experience of the full training cycle gained within professional training environment.
• Experience in delivering training around excellent customer service/experience.
• Ideally, a qualified coach or experience of coaching theory and practice.
• A strong understanding of all core Microsoft applications; Word, Excel, PowerPoint, Outlook and the Society's core systems.
• Excellent communication and presentation skills.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

• We pride ourselves on our development opportunities and always look to promote from within wherever possible.
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
• 2 paid volunteering days a year.
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
• Life assurance provided by the Society at 4 times your salary.
• Yearly performance related pay scheme and pay review.
• Private medical insurance that's discounted when your time with us grows, with the option to include family members.
• Salary Sacrifice Electric/Hybrid Car Scheme.
• A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom's biggest asset that doesn't mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

We're a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We'll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we're looking for. If you need any support with applying to one of our roles, get in touch.

Do it today and click apply!