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- Tasks: Lead a vibrant team to deliver exceptional cinema experiences and manage daily operations.
- Company: Join a prestigious cinema chain focused on customer-first entertainment.
- Benefits: Enjoy a competitive salary, free parking, 30 days holiday, and unlimited film viewings.
- Why this job: Make a significant impact in the cinema industry while creating memorable movie experiences.
- Qualifications: Experience in management within retail, hospitality, or entertainment; strong leadership and communication skills required.
- Other info: Shifts may start as early as 6am and finish as late as 3am.
The predicted salary is between 29000 - 32000 £ per year.
Are you passionate about delivering an exceptional cinema experience? A prestigious cinema chain seeks a dynamic and dedicated Cinema Manager to lead a vibrant team and create a profitable, customer-first entertainment destination. Due to the location, you'll need to be a driver (free parking).
Key Details:
- Role: Cinema Manager – hands-on management including rostering, payroll, budgets, stock control, sales, and compliance training.
- Team Structure: Reporting to General Manager, alongside 1 other Cinema Manager, 4 Team Leaders, overseeing c.35 employees.
- Shifts can finish as late as 3am and start as early as 6am.
Ideal Experience:
- Background in retail, hospitality, leisure venues, or similar industries; proven experience managing teams, employee relations, food hygiene audits, and bar compliance.
Salary & Benefits:
- 29-32k, 5% pension scheme, 30 days holiday (including bank holidays) plus discretionary additional days (up to 5), plus unlimited film viewings for yourself + friends and family allowance.
- Parking: Free, Available onsite
Key Responsibilities:
- Team Management: Recruit, train, and manage a high-performing team. Set individual objectives, provide regular feedback, and conduct performance reviews to ensure the team meets the cinema's goals.
- Customer Service: Promote a friendly and helpful environment. Address customer complaints professionally and promptly, ensuring a high standard of service.
- Operational Efficiency: Manage resources effectively, from staff rotas to building maintenance. Ensure all IT and digital equipment is maintained and any issues are promptly resolved.
- Compliance and Safety: Ensure the cinema complies with all legal requirements, company policies, and safety procedures. Conduct regular screen checks and adhere to fire safety and health regulations.
- Retail Management: Oversee stock management and merchandising to maximise sales. Ensure the retail offer is maintained to company standards and meets customer expectations.
- Shift Management: Run Duty Manager shifts, ensuring the cinema operates smoothly and all centrally driven initiatives are implemented effectively.
Skills and Experience Required:
- Proven experience in a managerial role within the retail, hospitality, or entertainment sectors.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- A customer-focused mindset with a commitment to delivering high standards of service.
- Ability to manage multiple tasks and work under pressure.
- Knowledge of health and safety regulations and compliance.
This role is perfect for a motivated individual looking to make a significant impact in the cinema industry. Join a team dedicated to creating memorable movie experiences and lead the way in entertainment excellence.
Duty Manager employer: Boffin Recruitment
Contact Detail:
Boffin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the latest trends in cinema management and customer service. This knowledge will not only help you stand out during interviews but also demonstrate your passion for creating exceptional cinema experiences.
✨Tip Number 2
Network with professionals in the cinema and hospitality industries. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Duty Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Highlighting your hands-on management experience will resonate well with the hiring team.
✨Tip Number 4
Showcase your understanding of compliance and safety regulations relevant to the cinema industry. Being knowledgeable about these aspects will demonstrate your readiness to take on the responsibilities of a Duty Manager.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or entertainment sectors. Emphasise your managerial roles and any specific achievements that demonstrate your leadership and team management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Highlight Compliance Knowledge: Since compliance and safety are crucial for this role, include any relevant experience you have with health and safety regulations, food hygiene audits, or similar compliance training in your application.
Showcase Your Customer Focus: In your application, provide examples of how you've addressed customer complaints and promoted a friendly environment in past positions. This will demonstrate your commitment to maintaining high standards of service.
How to prepare for a job interview at Boffin Recruitment
✨Show Your Passion for Cinema
Make sure to express your enthusiasm for the cinema industry during the interview. Share your favourite films or experiences that highlight your love for movies, as this will resonate with the hiring team and demonstrate your commitment to creating exceptional cinema experiences.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully managed teams in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as this will showcase your ability to lead a high-performing team effectively.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle customer complaints and ensure a high standard of service. Share anecdotes that illustrate your problem-solving skills and your dedication to creating a friendly and helpful environment for customers.
✨Understand Compliance and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the cinema industry. Be prepared to discuss how you would ensure compliance and safety within the cinema, as this is a crucial aspect of the Duty Manager role.
