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- Tasks: Manage complex homelessness cases and provide housing advice to those in need.
- Company: Join a proactive Housing team dedicated to supporting Totnes and Tavistock communities.
- Benefits: Enjoy agile working options and a competitive salary while making a difference.
- Why this job: Make a real impact on vulnerable communities and develop your casework skills.
- Qualifications: A-level education or equivalent experience in housing or homelessness casework required.
- Other info: This is a temporary role for 6 months, starting ASAP.
The predicted salary is between 40000 - 56000 £ per year.
Location: Totnes / Tavistock (with Agile Working)
Contract: Temporary – 6 Months
Hours: Full-Time
Salary: £20.73 LTD - £16.65 PAYE.
Start Date: ASAP
Role Summary:
We are currently recruiting for a Senior Housing Officer to join a proactive Housing team serving the Totnes and Tavistock areas. This 6-month temporary role focuses on managing complex homelessness and housing needs cases while also supporting the development of the wider housing options team. You will provide in-depth housing advice, make formal homelessness decisions on behalf of the Council, and represent the authority at multi-agency meetings. This is an excellent opportunity for someone with a solid understanding of the Homelessness Reduction Act and strong casework skills to make a real difference.
Key Responsibilities:
- Act as a senior caseworker for households approaching as homeless or at risk of homelessness.
- Make decisions under the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017.
- Handle complex cases and assess homelessness referrals from other local authorities.
- Provide housing advice including advocacy, mediation, and referrals to specialist agencies.
- Liaise with statutory services and attend safeguarding and child protection meetings.
- Maintain accurate records, draft clear reports, and contribute to team development.
- Promote digital access to services and ensure compliance with GDPR and safeguarding policies.
Requirements:
- Educated to A-level or equivalent experience in housing or homelessness casework.
- Excellent working knowledge of homelessness legislation and tenancy law.
- Experience working with complex and vulnerable client groups.
- Ability to manage high-volume casework and make robust legal decisions.
- IT-literate, with strong written and verbal communication skills.
- Able to work flexibly, including occasional out-of-hours work.
- A positive, empathetic and proactive approach with a strong sense of accountability.
To apply, please send your CV to .uk or call for more information.
Senior Housing Officer employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act and the Housing Act 1996. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to make informed decisions.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in local authorities. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle complex casework situations. Think about specific examples from your past experience that showcase your problem-solving skills and empathy towards vulnerable clients.
✨Tip Number 4
Stay updated on current issues in housing and homelessness. Being knowledgeable about recent developments will show your passion for the field and your readiness to contribute to the team at StudySmarter.
We think you need these skills to ace Senior Housing Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Housing Officer. Familiarise yourself with the Homelessness Reduction Act and the key skills required for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in housing or homelessness casework. Emphasise your understanding of legislation and any previous roles where you've managed complex cases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable groups and your proactive approach. Mention specific examples from your past work that demonstrate your casework skills and ability to make robust legal decisions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free of typos, as strong written communication skills are essential for this role.
How to prepare for a job interview at Service Care Solutions - Housing
✨Know Your Legislation
Make sure you have a solid understanding of the Homelessness Reduction Act and the Housing Act 1996. Be prepared to discuss how these laws apply to real-life scenarios, as this will demonstrate your expertise and readiness for the role.
✨Showcase Your Casework Skills
Prepare examples from your past experience where you've successfully managed complex cases. Highlight your problem-solving abilities and how you've made robust legal decisions in challenging situations.
✨Demonstrate Empathy and Proactivity
This role requires a positive and empathetic approach. Think of instances where you've gone above and beyond for clients, and be ready to share these stories during the interview to show your commitment to helping vulnerable groups.
✨Prepare for Multi-Agency Collaboration
Since you'll be representing the authority at multi-agency meetings, be ready to discuss your experience working with different stakeholders. Emphasise your communication skills and ability to liaise effectively with various services.
