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- Tasks: Coordinate care schedules and support a friendly team delivering home care services.
- Company: Join a respected care business expanding in Bath and West Wiltshire.
- Benefits: Enjoy paid holidays, health cash plans, training, and a supportive work environment.
- Why this job: Make a real difference in clients' lives while working in a positive, collaborative culture.
- Qualifications: 1 year of care sector experience and proficiency in scheduling software required.
- Other info: Full-time role with a salary of £23,500 - £25,500 plus additional pay for on-call support.
The predicted salary is between 19500 - 21500 £ per year.
We have an exciting opportunity for a talented, enthusiastic, and can-do Care Coordinator/Scheduler. We are expanding throughout the Bath and West Wiltshire area and are looking for the right person with excellent administrative, IT, and people skills to help drive our highly regarded care business forward.
This role offers the chance to be part of a strong supportive, friendly team providing the very best companionship, home help and personal care services for our clients who wish to remain happily, safely, and independently in their own homes. All our client visits are at least an hour, often more and our Care Professionals are matched and provide continuity to help develop meaningful and trusting relationships.
Key Responsibilities- Organise all rotas and staffing requirements
- Engage positively with all Care Professionals being pivotal in maintaining their interest and availability
- Liaise with all staff and clients on a daily basis to ensure everyone knows who is doing what and when
- Provide out of hours on call assistance on a rotational basis
- Support delivery of client visits if no one else available to cover
- Experience of working in the care sector ideally 1 year minimum
- Sound knowledge and understanding of People Planner software system (or similar scheduling system)
- Exceptional organisational skills
- Knowledgeable of the local area
- Flexible and able to prioritise a changing to do list
- Detail oriented and conscientious
- Trustworthy and reliable
- Self-motivated
- Articulate and a good communicator
- Good with English (verbally and written)
- Proficient in using a computer (especially Word, Excel, and MS Office)
- Able to work in a team
- A car driver
This is a full-time position based in Corsham, Wiltshire. The hours are 9 to 5 Monday to Friday plus sharing out of hours phone support. All appointments are subject to a satisfactory DBS check and references.
Benefits:- Paid Holiday
- BSHF Health Cash Plan and discount scheme
- Pension
- Training
- Employee Assistance Programme
Salary: £23,500 - £25,500 per annum (NB: In addition a further £2,300 for out of hours phone support is paid annually)
If this sounds like the role for you, we would love to hear from you. Please submit your CV with a covering letter telling us why you would be ideal for this position.
Schedule:- Monday to Friday
Corsham: reliably commute or plan to relocate before starting work (required)
Experience:care sector: 1 year (preferred)
Care Coordinator/Scheduler employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator/Scheduler
✨Tip Number 1
Familiarise yourself with People Planner or similar scheduling software. Since this role requires knowledge of such systems, demonstrating your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed schedules or rotas in previous roles. This will show that you can handle the demands of the Care Coordinator position effectively.
✨Tip Number 3
Research the local area of Bath and West Wiltshire. Being knowledgeable about the region will not only help you in the role but also impress the hiring team with your commitment to understanding the community you'll serve.
✨Tip Number 4
Prepare to discuss your experience in the care sector, especially any specific challenges you've faced and how you overcame them. This will demonstrate your capability and reliability as a Care Coordinator/Scheduler.
We think you need these skills to ace Care Coordinator/Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the care sector, particularly any roles that involved scheduling or coordination. Emphasise your organisational skills and familiarity with software like People Planner.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about providing care services and how your skills align with the responsibilities of the Care Coordinator/Scheduler role. Mention specific examples from your past experiences that demonstrate your ability to manage rotas and engage with staff.
Showcase Your Communication Skills: Since the role requires excellent communication, ensure your application reflects this. Use clear and concise language, and consider including a brief example of how you've effectively communicated with team members or clients in previous roles.
Highlight Local Knowledge: If you have knowledge of the Bath and West Wiltshire area, mention it in your application. This can set you apart as a candidate who understands the local community and can better serve clients in their homes.
How to prepare for a job interview at Home Instead
✨Showcase Your Care Sector Experience
Make sure to highlight your experience in the care sector during the interview. Discuss specific roles you've held, the responsibilities you managed, and how they relate to the Care Coordinator/Scheduler position. This will demonstrate your understanding of the industry and your ability to handle the demands of the role.
✨Familiarise Yourself with Scheduling Software
Since knowledge of scheduling systems like People Planner is crucial, take some time to familiarise yourself with it or similar software before the interview. Be prepared to discuss how you have used such tools in the past to manage rotas and staffing effectively.
✨Emphasise Your Organisational Skills
As a Care Coordinator/Scheduler, exceptional organisational skills are key. Prepare examples of how you've successfully managed multiple tasks or priorities in previous roles. This will help illustrate your ability to keep everything running smoothly in a busy environment.
✨Communicate Your Team Spirit
This role requires working closely with Care Professionals and clients, so it's important to convey your ability to work well in a team. Share experiences where you've collaborated effectively with others, highlighting your communication skills and how you build positive relationships.
