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- Tasks: Manage client relationships and oversee digital marketing projects to ensure success.
- Company: Join a growing, award-winning digital agency that values creativity and innovation.
- Benefits: Enjoy competitive salary, flexible hours, healthcare, and regular social events.
- Why this job: Be part of a dynamic team where your ideas matter and personal growth is encouraged.
- Qualifications: 2+ years in agency/account management with a passion for digital marketing required.
- Other info: No recruitment agencies, please. Bring your positive attitude and eagerness to learn!
The predicted salary is between 28800 - 48000 £ per year.
The account managers are the integral part of our business that links our clients to our teams. They are responsible for managing client relationships, understanding our client's digital marketing needs, and ensuring the successful execution of digital campaigns across various channels. They act as the primary point of contact for clients, building strong relationships and communicating effectively throughout the entire process.
Key Responsibilities:
- Project Management of key clients; organisation is key to ensuring smooth, concise client relationships and service.
- Delivery of high-quality projects, ensuring they are on time, on budget and to the agreed specification.
- Ensuring work is delivered to the highest of standards and is thoroughly tested.
- Ensuring that internal stakeholders are regularly communicated with and updated on the progress of digital projects.
- Managing budgets and scope of work.
- Developing and maintaining strong internal and external relationships.
- Contributing to client proposals and quotes.
- Scheduling and hosting project kick-off meetings, along with frequent check-ins.
- Assigning tasks and responsibilities, utilising agency level project management software.
- Monitoring project progress and clearing roadblocks.
- Double-checking all project deliverables for accuracy.
- Sending progress updates to clients.
- Delivering the final project and summary to the client.
Key Skills and Experience:
- 2 years minimum agency and/or account management experience in a digital delivery environment.
- Background in digital marketing, or a very strong desire to work within a digital marketing environment.
- Strong communication and networking skills with a highly optimistic attitude and natural curiosity.
- Strong commercial understanding.
- Highly resilient with a self-starter attitude.
- Emotional intelligence and natural empathy.
- Ability to work under pressure and to short deadlines.
- Quick thinking and eager to learn.
- Great organisational skills with razor-like accuracy and attention to detail.
- Pro-activeness with an ability to manage and prioritise your time.
- Excellent written and verbal communication skills.
- Produce good looking professional standard documentation, including proposals, strategy summaries and presentations.
- Have a genuine desire to nurture and grow clients’ accounts.
- Be fun, be positive and be self-motivated.
- Be hungry for personal growth and progression in a fast-moving agency environment.
What We Offer:
- Competitive salary.
- A dynamic and supportive team environment.
- Professional development and training opportunities.
- Healthcare.
- Employee Benefits package.
- The opportunity to work with a growing, award-winning digital agency.
- Regular social events and company perks.
- Flexible hours.
If you are a proactive sales professional with a passion for digital marketing and a drive to generate new business, we’d love to hear from you!
Client Relationship Manager employer: MRS Digital
Contact Detail:
MRS Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network with professionals in the digital marketing field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with project management tools commonly used in digital marketing agencies. Being proficient in these tools will not only help you in your role but also demonstrate your readiness to hit the ground running.
✨Tip Number 3
Stay updated on the latest trends in digital marketing. Follow relevant blogs, podcasts, and social media channels to understand what clients are looking for and how to effectively manage their expectations.
✨Tip Number 4
Prepare to showcase your communication skills during interviews. Practice articulating your thoughts clearly and confidently, as strong communication is key to building client relationships and managing projects successfully.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and digital marketing. Use specific examples that demonstrate your project management skills and ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your understanding of the role. Mention how your skills align with the key responsibilities outlined in the job description.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your written communication skills. Use clear, concise language and maintain a professional tone throughout your documents.
Highlight Relevant Achievements: Include specific achievements from your previous roles that demonstrate your ability to manage projects successfully and deliver high-quality results. Quantify your successes where possible to make a stronger impact.
How to prepare for a job interview at MRS Digital
✨Showcase Your Project Management Skills
As a Client Relationship Manager, you'll need to demonstrate your ability to manage multiple projects effectively. Be prepared to discuss specific examples of how you've organised and delivered high-quality projects on time and within budget.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to explain how you would maintain regular updates with clients and internal teams throughout the project lifecycle.
✨Demonstrate Your Digital Marketing Knowledge
Familiarise yourself with the latest trends in digital marketing. Be ready to discuss your understanding of various digital channels and how they can be leveraged to meet client needs, showcasing your passion for the industry.
✨Emphasise Your Relationship-Building Abilities
Building strong relationships is key in this role. Prepare to share examples of how you've successfully nurtured client accounts in the past, highlighting your emotional intelligence and ability to empathise with clients' needs.
