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- Tasks: Manage property activities, inspections, and client meetings in a dynamic commercial environment.
- Company: Join CBRE, the world's largest commercial real estate services firm with a global presence.
- Benefits: Enjoy hybrid working, top-notch training, and a supportive, collaborative culture.
- Why this job: Be part of a fast-paced team that values innovation and diverse perspectives.
- Qualifications: RICS qualification preferred; strong interpersonal skills and attention to detail required.
- Other info: Opportunities for growth and new business generation await you!
The predicted salary is between 36000 - 60000 £ per year.
This role is full time, permanent with hybrid working based in London.
Role Purpose
Managing your own workload to deliver all property management activity, as listed in the key responsibilities below. This is a commercial property management role, reporting to an Associate Director and the client’s asset management team.
Key Responsibilities
- Manage the transition of clients/properties in and out of CBRE management
- Compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
- Carry out property inspections
- Ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to brokers for renewal and ensuring that all insurance premiums are recharged to tenants
- Taking the appropriate action in response to any legal notice received in relation to a managed property
- Preparing data for client meetings in conjunction with their line manager
- Attending client meetings, ensure recording of minutes and carrying out of actions arising
- Ensure rent demands are raised accurately and on time
- Ensure credit control targets are met for rent and service charge collections
- Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
- Ensure all tenant application fee invoices are raised and paid promptly
- Review and obtain approval of service charge budgets, alongside on-site facilities teams
- Review service charge cash flows and budgets monthly/quarterly subject to client requirements
- Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
- Identify and progress opportunities for cross-selling activities
- Arranging and chairing occupier meetings and occupier liaison meetings on a regular basis
- Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed within 5 working days and carrying out all actions arising
- Take appropriate action for all forthcoming diary / lease events
- Identify opportunities for providing additional services to clients and put proposals to line manager
- Review tenant applications and prepare client recommendations for approval by line manager
- Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual
- Explore opportunities for new business generation and be an effective presenter
Person Specification/Requirements
- Preferably RICS qualified
- Constantly updating knowledge of legislation relating to property management, in order to manage the portfolio effectively and to make recommendations to the client
- Able to build and maintain colleague and client relationships
- Understand and grow knowledge of a client’s investment objectives
- Able to recognise opportunities for selling additional services to clients
- Able to build and maintain tenant / customer relationships
- Understand the principles of lease structure and be able to read and understand a lease
- Understand the principles of turnover rent and able to read and understand turnover rent clauses
- Be able to apply legal principles of tenant applications for consent and the processes to be followed
- Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
- Understand VAT, banking and credit control methods
- Understand and apply all CBRE procedures relating to work activities
- Able to use IT software such as Word, Excel and other databases
- Understand and use industry / CBRE specific IT applications
- Able to contribute to team and department business plans
- Able to work as part of a team, supporting other team members and recognising the work of others
- Build and maintain relationships with other parts of the wider CBRE service lines
- Excellent interpersonal skills
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
- Maintains a positive attitude towards routine tasks and workload
- Accurate and exceptional attention to detail
- Pro-active and enjoys working autonomously and as part of a wider team
- Confident and assertive where required
- Sociable and outgoing
- Flexible approach to work
- Understands and appreciates the importance of using discretion
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realise your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations
Surveyor (Commercial Property Management) employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor (Commercial Property Management)
✨Tip Number 1
Familiarise yourself with the latest property management legislation and compliance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the commercial property sector, especially those who work at CBRE or similar firms. Attend industry events or join relevant online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or resolved compliance issues in past roles. Real-life scenarios can showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Research CBRE's values and recent projects to understand their culture and priorities. Tailoring your conversation to align with their mission can make a strong impression during interviews.
We think you need these skills to ace Surveyor (Commercial Property Management)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial property management. Focus on your skills related to compliance, property inspections, and client relationship management, as these are key responsibilities for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage property transitions and compliance issues effectively.
Highlight Relevant Qualifications: If you are RICS qualified or have relevant certifications, make sure to mention them prominently. This will show that you meet the preferred qualifications outlined in the job description.
Showcase Your Interpersonal Skills: Since building relationships is crucial in this role, provide examples of how you've successfully managed client and tenant relationships in the past. This will help demonstrate your fit for the collaborative culture at CBRE.
How to prepare for a job interview at CBRE
✨Know Your Legislation
Make sure you're up to date with the latest property management legislation. This role requires a solid understanding of compliance, so being able to discuss relevant laws and how they apply to property management will impress your interviewers.
✨Demonstrate Relationship Building Skills
This position involves managing relationships with clients and tenants. Be prepared to share examples of how you've successfully built and maintained professional relationships in the past, as this will show your ability to thrive in a client-focused environment.
✨Showcase Your Attention to Detail
With responsibilities like preparing client reports and ensuring accurate rent demands, attention to detail is crucial. Bring examples of your work that highlight your meticulous nature and how it has positively impacted your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in property management and how you would handle them, especially regarding compliance and tenant relations.
