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- Tasks: Lead ServiceNow migration and enhance platform features in a hands-on technical role.
- Company: Join SCC, a leader in tech solutions, committed to innovation and customer success.
- Benefits: Enjoy a competitive daily rate, hybrid work options, and a dynamic team environment.
- Why this job: Be part of a major project that impacts user experience and drives digital transformation.
- Qualifications: Experience with ServiceNow CSM, Virtual Agent, and Azure AD integration is essential.
- Other info: This is a 12-month contract role based in Leeds, perfect for tech-savvy individuals.
The predicted salary is between 34000 - 51000 £ per year.
We are seeking a ServiceNow Developer to support a major domain migration and platform enhancement programme for our customer. This is a hands-on technical role ideal for someone with deep ServiceNow expertise, particularly in CSM, Virtual Agent, and Entra ID integrations.
Your responsibilities as the ServiceNow Developer:
- Lead the migration of ServiceNow configuration to support a new domain.
- Deliver enhancements, features, and bug fixes following the release of the ServiceNow Virtual Agent.
- Build out the Client Service Management (CSM) Portal:
- Migrate existing IT client onboarding flows from CSM/ITIL into Request workflows.
- Design and implement forms within the CSM Portal, integrating with Incident and Request modules.
- Deliver additional enhancements to improve user experience and functionality.
As a successful ServiceNow Developer, you will have:
- Proven experience as a ServiceNow Developer or Technical Consultant.
- Strong knowledge of ServiceNow CSM, Virtual Agent, Flow Designer, and Live Agent.
- Experience with Azure AD/Entra ID integration and domain configuration.
- Familiarity with JIRA-ServiceNow integrations and ITIL-based workflows.
- Ability to work independently and collaboratively in a fast-paced, agile environment.
If you are the ServiceNow Developer we are after, apply now with your CV. References required.
ServiceNow Developer employer: Specialist Computer Centres PLC
Contact Detail:
Specialist Computer Centres PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Make sure to showcase your hands-on experience with ServiceNow, especially in areas like CSM and Virtual Agent. Highlight specific projects where you've successfully implemented these features, as this will demonstrate your expertise to potential employers.
✨Tip Number 2
Familiarise yourself with the latest updates and best practices in ServiceNow development. Being knowledgeable about recent enhancements can give you an edge during discussions with hiring managers, showing that you're proactive and up-to-date.
✨Tip Number 3
Network with other ServiceNow professionals through online forums or local meetups. Engaging with the community can lead to valuable insights and even job referrals, which can significantly increase your chances of landing the role.
✨Tip Number 4
Prepare for technical interviews by practising common ServiceNow scenarios and problem-solving questions. Being able to demonstrate your thought process and technical skills in real-time can set you apart from other candidates.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience specifically related to ServiceNow development, particularly in CSM, Virtual Agent, and Entra ID integrations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that outlines your relevant experience and how it aligns with the responsibilities of the ServiceNow Developer position. Mention specific projects or achievements that showcase your expertise in ServiceNow.
Showcase Technical Skills: In your application, clearly list your technical skills related to ServiceNow, including any experience with Azure AD/Entra ID integration and JIRA-ServiceNow integrations. This will help the employer see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specialist Computer Centres PLC
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with ServiceNow, particularly in areas like CSM, Virtual Agent, and Entra ID integrations. Highlight specific projects where you've successfully implemented these features.
✨Demonstrate Problem-Solving Skills
Expect to be asked about challenges you've faced in previous roles. Prepare examples that showcase your ability to troubleshoot and resolve issues, especially related to ServiceNow configurations and integrations.
✨Familiarise Yourself with Agile Methodologies
Since the role requires working in a fast-paced, agile environment, brush up on agile principles. Be ready to discuss how you've adapted to changing requirements and collaborated with teams in such settings.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's current ServiceNow projects or their approach to domain migration. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
