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- Tasks: Support and troubleshoot in-house software and equipment daily.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Enjoy flexible working options and a collaborative environment.
- Why this job: Gain hands-on experience while making a real impact in tech support.
- Qualifications: Relevant IT education or 1-2 years of support experience required.
- Other info: DBS check needed for successful candidates.
The predicted salary is between 24000 - 36000 £ per year.
Working alongside the Network Manager and on site with end users, this role is responsible for day-to-day support and troubleshooting of all in-house software and equipment, namely desktops, laptops, printers, phones and photocopiers.
Technical support provided will include:
- Performing hardware and software maintenance duties
- Troubleshoot and correct hardware/software computer and network problems
- Assist with the maintenance and operation of workstations
- Ensure all daily tasks including backups complete successfully
- Offer technical support for mobile phones for mobile engineers
The post holder will have daily contact with the Network Manager, either face to face or over the phone.
Requirements:
- Relevant educational background or experience in IT Support.
- 1 to 2 years of preferred experience providing all round technical support to users
- Must have thorough Windows/MS Office knowledge, Google, Office 365 and SharePoint
- Must have thorough knowledge of PC hardware and software
- Knowledge of networking, hardware & software
- Knowledge of cloud working
- Must be a team player who can work successfully with other departments in a multi-cultural and multi-lingual environment.
- Able to handle a variety of assignments simultaneously
- Service minded, organised and able to work independently with little supervision
- Successful candidates will require a DBS check
Junior IT Technician employer: For Recruitment
Contact Detail:
For Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Technician
✨Tip Number 1
Familiarise yourself with the specific software and hardware mentioned in the job description, such as Windows, MS Office, Google, Office 365, and SharePoint. Having hands-on experience or even completing relevant online courses can give you an edge during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for common issues related to desktops, laptops, printers, and mobile devices. Being able to demonstrate your problem-solving abilities in real-time scenarios can impress the hiring team.
✨Tip Number 3
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in a multi-cultural environment. This will highlight your ability to work well with the Network Manager and other departments.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage multiple tasks simultaneously. Prepare to share specific instances where you've successfully handled various assignments, as this is crucial for the role.
We think you need these skills to ace Junior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly any roles where you've provided technical assistance. Emphasise your knowledge of Windows, MS Office, and networking skills.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Junior IT Technician role. Mention specific experiences that demonstrate your troubleshooting skills and ability to work in a team.
Showcase Relevant Skills: Clearly list your technical skills related to hardware and software maintenance, as well as your familiarity with cloud working and mobile device support. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support.
How to prepare for a job interview at For Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your knowledge of Windows, MS Office, and other relevant software during the interview. Be prepared to discuss specific examples of how you've used these tools in previous roles or projects.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting hardware and software issues, be ready to share instances where you've successfully resolved technical problems. This will show your potential employer that you can handle the challenges of the job.
✨Emphasise Teamwork and Communication
As a Junior IT Technician, you'll need to work closely with the Network Manager and other departments. Highlight your ability to collaborate effectively in a multi-cultural environment and provide examples of how you've communicated technical information to non-technical users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your practical skills, such as how you would approach a specific technical issue. Practising responses to common scenarios can help you feel more confident and articulate during the interview.
