Digital Transformation & IT Systems Manager

This is an ideal opportunity for an experienced digital or IT professional looking to take their first step into a Head of role. The successful candidate will be supported by the Senior Management Team and work collaboratively across the organisation to help shape and lead our digital vision.

The post holder will hold responsibility for delivering digital architecture and IT services and for meeting the requirements of a remote workforce and worldwide network of contractors and volunteers. You will do this by developing our digital strategy to deliver value to our community by:

• Bringing digital insights into the company to inform our digital proposition in line with market trends.
• Developing and maintaining relationships with partners, suppliers and stakeholders.
• Developing close links with the SMT to ensure a seamless transition from business requirements to service provision.
• Ensuring that the IT infrastructure supports our educational aims.

Main Duties and Responsibilities:

Digital & IT Strategy

• Develop and deliver the digital strategy, architecture and plan, with support from the Senior Management Team.
• Understand and consider the digital and IT needs of all stakeholders (Members, candidates, Senior Management, Ops Staff, Corporate Customers).
• Lead and develop partnerships and relationships that support and help deliver the Digital and IT strategy in the marketplace.
• Research and identify new Digital and IT opportunities and innovations to enhance the organisation's capabilities.

Digital & IT Delivery

• Ensure the IT infrastructure supports our educational aims.
• Evaluate current Digital & IT software and hardware performance and recommend improvements.
• Be involved in future Digital & IT investments and budget, ensuring projects are delivered to realistic expectations.
• Be responsible for all Digital & IT systems processes and policies.
• Report to relevant stakeholders regarding Digital & IT performance across functions.
• Responsible for procurement and overseeing the development and technical maintenance of the Global Website, Central Database, Learning Management System and Digital Exams platforms.
• Oversee the setting up of Business Management reports in Power BI.
• Lead the data security and management protocols and testing, ensuring we remain compliant.
• Be aware of GDPR regulations, risks and any future updates.

Profile Competencies

• Leading & Managing: Provides a clear direction and objectives; delegates work appropriately and fairly; motivates and empowers others; supports delivery and offers development opportunities and coaching. Ideal for a first-time Head of who wants to grow as a leader.
• Teamwork: Works in a collegiate manner; supports others and shows respect to all colleagues and customers/members; listens to different perspectives; willing to contribute for the benefit of the team.
• Persuading & Influencing: Gains agreement and commitment by using insight and data; negotiates ideas effectively; listens and acts on behalf of members, students and corporate customers.
• Analysing and Interpreting: Demonstrates clear analytical thinking and applies expertise effectively; communicates complex information in accessible ways; understands how individual issues connect to the wider picture.
• Formulating Strategies & Concepts: Thinks and works strategically to realise organisational goals; contributes to a compelling vision for the organisation's digital potential.
• Planning & Organising: Plans activities and projects with foresight; manages time and deadlines effectively; organises resources and monitors progress.
• Adapting and Coping: Adapts well to change; adjusts communication and approach as needed; copes positively with ambiguity and challenge.
• Enterprising and Performing: Focuses on outcomes; understands business drivers; shows initiative and seeks professional development and opportunities to grow into a leadership role.

Job Offer: This role is seeking a motivated individual to join the team asap. This is ideal for someone seeking their first Head of opportunity. Fully remote working. Base salary of up to £72,000 per annum. 2 Stage Interview Process (Presentation involved).