Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own the CRM system, ensuring data accuracy and driving engagement success.
- Company: Join Robert Half Technology, a leader in recruitment and employment services.
- Benefits: Enjoy flexible working with 3 days in the office and opportunities for growth.
- Why this job: Be a key player in improving systems and processes while collaborating across teams.
- Qualifications: Looking for detail-oriented candidates with a passion for data management and CRM.
- Other info: Diversity and inclusion are at our core; all qualified candidates are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Robert Half Technology are currently recruiting for a contract CRM Data Analyst role to start as soon as possible. You will be required to be in the office 3 days a week. The role is based just outside of Wolverhampton. We're looking for a detail-oriented and collaborative Senior CRM & Data Insights Executive to take ownership of CRM and data operations. This role plays a vital part in ensuring supporter data is accurate, accessible, and strategically used to drive engagement success.
The ideal candidate will be a hands-on technical expert who enjoys improving systems and processes, while also acting as a key partner to teams across the organisation.
Key Responsibilities- CRM & Data Operations
- Serve as the primary owner of the CRM system, overseeing its strategic development and day-to-day performance.
- Ensure supporter data is accurate and maintained to support compliance, and reporting.
- Manage data processes such as imports, segmentation, deduplication, GDPR updates.
- Maintain efficient and well-documented processes around coding, data selections, and income tracking.
- Lead CRM improvement initiatives, including workflow enhancements, systems integrations, and collaboration with digital partners and suppliers.
- Process Development & Documentation
- Develop and maintain Standard Operating Procedures (SOPs) for CRM and data processes.
- Promote consistent and compliant data practices across the organisation.
- Oversee user roles, permissions, and licence management.
- Reporting & Insight
- Create and maintain dashboards and reports offering insights into supporter engagement, and data health.
- Provide data-driven insight to inform decisions across communications, and supporter care.
- Collaboration & Capacity Building
- Act as the key contact for all CRM and data-related queries across internal teams and external partners.
- Deliver training and documentation to support CRM users and promote data best practices.
- Foster a culture of continuous improvement in data management.
If you are interested then please apply to this advert or send a copy of your CV.
CRM Data Analyst employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Data Analyst
✨Tip Number 1
Familiarise yourself with CRM systems commonly used in the industry, such as Salesforce or HubSpot. Being able to demonstrate your technical expertise and understanding of these platforms during discussions can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss specific examples of how you've improved data processes in previous roles. Highlighting your hands-on experience with data management and compliance will show that you're ready to take ownership of the CRM system.
✨Tip Number 3
Showcase your ability to collaborate across teams by preparing anecdotes about successful projects where you worked with different departments. This will demonstrate your capacity to act as a key partner within the organisation.
✨Tip Number 4
Be ready to discuss how you would approach training and supporting CRM users. Having a strategy for fostering a culture of continuous improvement in data management will resonate well with the hiring team.
We think you need these skills to ace CRM Data Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the CRM Data Analyst position. Tailor your application to highlight your relevant experience in CRM systems and data management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your hands-on experience with CRM systems, data processes, and any improvements you've implemented in previous roles. Use specific examples to demonstrate your expertise.
Showcase Your Technical Skills: Make sure to mention any technical skills that are relevant to the role, such as data analysis tools, reporting software, or programming languages. This will help you stand out as a candidate who can manage and improve CRM operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to their goals, particularly in improving data practices and engagement strategies.
How to prepare for a job interview at Robert Half
✨Know Your CRM Systems
Familiarise yourself with the specific CRM systems mentioned in the job description. Be prepared to discuss your experience with these systems and how you've improved processes in previous roles.
✨Demonstrate Data Accuracy Skills
Highlight your attention to detail by discussing past experiences where you ensured data accuracy and compliance. Be ready to provide examples of how you managed data processes like segmentation and deduplication.
✨Showcase Collaboration Experience
Since this role involves working with various teams, prepare to share examples of how you've successfully collaborated with others. Discuss any training or documentation you've provided to support users in understanding CRM best practices.
✨Prepare for Insightful Reporting
Be ready to talk about how you've created dashboards and reports in the past. Discuss the insights you derived from data and how they influenced decision-making within your previous organisations.
