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- Tasks: Coordinate customer hire and sales, manage enquiries, and maintain plant movement records.
- Company: Join a well-established client known for their strong customer service and operational excellence.
- Benefits: Earn £13 - £13.50 per hour with flexible hours and potential for permanent employment.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a reputable company.
- Qualifications: Office-based customer service experience and strong communication skills are essential.
- Other info: This role offers ongoing work until 2026, with no hybrid options available.
Location: Warrington
Hours: Monday to Friday, 8 hours per day, flexible from 0730-1630
Pay: £13 - £13.50 per hour
Our well-established client is looking for a Customer Hire & Sales Co-ordinator to work onsite at one of their biggest accounts. The ideal candidate will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.
The primary function for this role is to ensure all business between the client and their customer is carried out in an efficient and timely manner. The role will include, but not be limited to:
- Operating and maintaining a spreadsheet recording all plant movements.
- Dealing with all telephone enquiries from customers, raising the contract on Smart Office quoting a valid order number and correct rate.
- Obtaining detailed information from customers requesting equipment or reporting breakdowns.
- Source and re-hire equipment ensuring both best price and quality.
- Liaise with depots to ensure that plant is available.
- Prevent invoice queries arising by ensuring contracts are raised accurately.
- Use Smart Office to locate plant and check correct rates are being used.
- Reporting errors on rates to Major Account Managers.
- Produce weekly reports for customers showing all plant movements.
- Attending occasional meetings with Major Account Managers.
- Liaise with GAP Major Account Managers and provide updates and performance reports as required.
It is essential that you are comfortable working within a busy environment and able to multi-task, as well as being able to commit to working in the office for the 5 days as, due to the nature of the role, hybrid working is not an option. The role will be an ongoing role for this client, working well into 2026, with an option to go permanent.
Please apply with your CV, outlining any relevant experience, or call Vicky on 07772-535780 to discuss further.
Customer Hire & Sales Co-ordinator, Warrington employer: Interaction - Kettering
Contact Detail:
Interaction - Kettering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire & Sales Co-ordinator, Warrington
✨Tip Number 1
Familiarise yourself with the Smart Office system mentioned in the job description. Understanding how to navigate and utilise this software will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your customer service skills, particularly in handling telephone enquiries. Practising clear and articulate communication will help you stand out as a candidate who can effectively manage customer interactions.
✨Tip Number 3
Prepare to discuss your experience with spreadsheets and data management. Being able to demonstrate your attention to detail and organisational skills will be crucial for this role.
✨Tip Number 4
Research the company and its major accounts. Showing that you understand their business and can contribute to their goals will make a positive impression during your application process.
We think you need these skills to ace Customer Hire & Sales Co-ordinator, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that match the job description. Emphasise your attention to detail, communication, and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Customer Hire & Sales Co-ordinator. Mention your ability to handle multiple tasks in a busy environment and your experience with office-based customer service.
Showcase Relevant Skills: In your application, clearly outline your proficiency with spreadsheets and any experience you have with similar software like Smart Office. This will demonstrate your capability to manage plant movements and contracts effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Interaction - Kettering
✨Showcase Your Customer Service Skills
Since the role requires office-based customer service experience, be prepared to discuss specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your communication skills and ability to articulate solutions clearly.
✨Demonstrate Attention to Detail
The job involves maintaining spreadsheets and ensuring accurate contract details. During the interview, mention instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of accuracy in this position.
✨Prepare for Multi-tasking Questions
Given the fast-paced nature of the role, expect questions about how you manage multiple tasks simultaneously. Share strategies you use to stay organised and prioritise tasks effectively, as this will demonstrate your ability to thrive in a busy environment.
✨Familiarise Yourself with Smart Office
Since the role involves using Smart Office for various tasks, it would be beneficial to research this software beforehand. If you have experience with similar systems, be ready to discuss how you adapted to new technologies in the past.
