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- Tasks: Manage daily operations of a growing property portfolio and drive performance.
- Company: Join a family-led real estate firm with a diverse and expanding portfolio.
- Benefits: Enjoy a competitive salary, bonus potential, and opportunities for career growth.
- Why this job: Be part of a strategic role with a clear path to senior leadership in property management.
- Qualifications: Proven experience in property operations and compliance is essential.
- Other info: This role offers a chance to influence high-value projects and work closely with the board.
The predicted salary is between 55000 - 60000 £ per year.
Location: London (with travel to surrounding areas)
Salary: £55,000 – £60,000 + up to 25% bonus
Full-time, permanent
Work Model: On-site, Monday to Friday (with occasional weekend availability)
Macdonald and Company are exclusively partnered with a privately held real estate investment and development business to appoint a Senior Property Portfolio & Operations Manager. The business is family-led and commercially driven, with a diverse and expanding portfolio that includes residential blocks, mixed-use schemes, and a growing number of institutional leasehold arrangements. The role reports directly into the board and is viewed as a strategic hire, with a clear pathway toward leading the operational side of the business within the next 3–5 years.
Key Responsibilities:
- Oversee the day-to-day operations of a residential and mixed-use portfolio (850+ units and growing)
- Manage block services, service charges, and contractor compliance
- Drive operational performance through interpretation of KPIs and yield targets
- Lead on void reduction, maintenance oversight, and lease compliance
- Support the structuring and negotiation of commercial-style leases with care providers, housing associations, and local authorities
- Prepare operational updates and reports for weekly board meetings
- Coordinate with internal teams and external agents to ensure high performance and minimal disruption across the portfolio
- Contribute to upcoming development and expansion projects, including the mobilisation of a 100-unit residential scheme
The Ideal Candidate:
- Has a proven track record in property operations, block management, and leasehold compliance
- Brings experience working with institutional or non-AST lease agreements (e.g. care, housing associations, or council leasing models)
- Understands service charge structuring, performance benchmarking, and compliance frameworks
- Is comfortable operating at both strategic and hands-on levels
- Demonstrates commercial awareness and a practical understanding of property-related financial targets (e.g. monthly rent roll, void impact)
- Is seeking an opportunity to grow into a senior leadership role and contribute to the scaling of a high-value portfolio
Desirable Backgrounds:
- Build to Rent, Housing Associations, Principal-Led Developers, Family Offices, Real Estate Investment Firms
- Experience in launch and mobilisation of resi schemes or portfolio acquisitions
- MRICS, MARLA, or equivalent professional qualifications are an advantage
This role is exclusively managed by Vianney Dinnall-Sadler. For a confidential discussion, please apply with your CV or reach out directly to arrange an introductory conversation.
Senior Property Portfolio & Operations Manager employer: Macdonald & Company
Contact Detail:
Macdonald & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Portfolio & Operations Manager
✨Tip Number 1
Network with professionals in the property management and real estate sectors. Attend industry events, seminars, or webinars to connect with potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 2
Research the company thoroughly before your interview. Understand their portfolio, recent projects, and strategic goals. This knowledge will help you tailor your conversation and demonstrate your genuine interest in contributing to their success.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that align with the key responsibilities of the role. Highlight your achievements in managing property operations, compliance, and performance metrics to showcase your suitability for the position.
✨Tip Number 4
Be ready to articulate your vision for the operational side of the business. Since this role is seen as a strategic hire, demonstrating your understanding of how to drive growth and efficiency in property management will set you apart from other candidates.
We think you need these skills to ace Senior Property Portfolio & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property operations, block management, and leasehold compliance. Use specific examples that demonstrate your track record in managing portfolios similar to the one described in the job listing.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Explain how your background aligns with the company's needs, particularly your experience with institutional lease agreements and service charge structuring.
Highlight Leadership Aspirations: Since this role has a clear pathway to senior leadership, emphasise your desire to grow into such a position. Discuss any previous leadership experiences or initiatives you've led that showcase your strategic thinking and operational capabilities.
Proofread and Format: Before submitting your application, ensure that your documents are free from errors and formatted professionally. A clean, well-organised application reflects attention to detail, which is crucial in property management.
How to prepare for a job interview at Macdonald & Company
✨Showcase Your Experience
Be prepared to discuss your previous roles in property operations and block management. Highlight specific examples where you've successfully managed portfolios or improved operational performance, as this will demonstrate your capability for the Senior Property Portfolio & Operations Manager position.
✨Understand the Business Model
Research the company’s portfolio and their approach to real estate investment and development. Understanding their family-led structure and commercial focus will help you align your answers with their values and show that you're genuinely interested in contributing to their growth.
✨Prepare for Strategic Discussions
Since this role is viewed as a strategic hire, be ready to discuss how you would approach operational challenges and contribute to long-term goals. Think about KPIs, void reduction strategies, and compliance frameworks that you can bring to the table.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their upcoming development projects or how they measure success in their operations. This shows your enthusiasm and strategic thinking.
